T10000A/B - 5530 Errors In Accounts Using T1 Tapes

Asset ID:	1-72-2206103.1
Update Date:	2017-12-19
Keywords:

Solution Type Problem Resolution Sure

Solution 2206103.1 : T10000A/B - 5530 Errors In Accounts Using T1 Tapes

Applies to:

Sun StorageTek T10000A Tape Drive - Version All Versions and later
Sun StorageTek T10000 Tape Drive - Version All Versions and later
Sun StorageTek T10000B Tape Drive - Version All Versions and later
StorageTek T10000C Tape Drive - Version All Versions and later
StorageTek T10000D Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

5530 errors on T10000 tape drives.

FSC 5530

Cause

Metal ring separating from the tape cartridge.

FSC Dictionary Description:
MODEL = T10000C/D
FSC = 5530
(FSC Match Found in Rev. 3.62)

FSC: 5530 AUDIT_FSC_REEL_VELOCITY_DIFF_LIMIT_EXCEEDED

MIM Code: NONE

FRU: HARDWARE CONF: 60%

FRU: MEDIA CONF: 30%

FRU: MICROCODE CONF: 10%

Summary: |REEL SYSTEM |INTERCONNECT |TAPE |

Field Text:
The velocity difference between the two reels exceeded limits defined by the software indicating poor tape tension control.

Solution

The metal ring (washer) on the bottom of T10000A/B (T1) media can come lose from the media and stay on the T10000A/B/C/D drive hub. (which has a magnet on it)

When this happens any further tapes that are loaded on the drive will not have a good contact with the gear sprocket and can fail with 5530 errors or other servo reel velocity related errors.

When this happens a tape is now missing the ring on the bottom when it is unloaded. This tape may or may not fail on future mounts possibly with a 5530 error.

Tape will not load.
Tape will not mount.

If you find a tape that is missing the metal ring, the tape drive hubs should be check to that the missing metal ring can be found.

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