| Asset ID: |
1-72-2199138.1 |
| Update Date: | 2017-11-30 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2199138.1
:
Fails to boot with message Error: I2C transfer failed
| Related Categories |
- PLA-Support>Sun Systems>SPARC>Workgroup Servers>SN-SPARC: SF-V2x0
|
In this Document
Created from <SR 3-13566397421>
Applies to:
Sun Fire V240 Server - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on SPARC (64-bit)
Symptoms
After reboot server won't start booting and will show the messages
Configuring system memory & CPU(s)
Error: I2C transfer failed
config: help
help ?
config: ?
RED State Exception
Error enable reg: 0000.0000.0000.0000
CPU: 0000.0000.0000.0001
TL=0000.0000.0000.0005 TT=0000.0000.0000.0010
TPC=0000.0000.f000.420c TnPC=0000.0000.f000.4210 TSTATE=0000.0088.1500.1500
TL=0000.0000.0000.0004 TT=0000.0000.0000.0010
TPC=0000.0000.f000.420c TnPC=0000.0000.f000.4210 TSTATE=0000.0088.1500.1500
TL=0000.0000.0000.0003 TT=0000.0000.0000.0010
TPC=0000.0000.f000.4c80 TnPC=0000.0000.f000.4c84 TSTATE=0000.0088.1504.1400
TL=0000.0000.0000.0002 TT=0000.0000.0000.0064
TPC=0000.0000.b214.19e0 TnPC=0000.0000.b214.19e4 TSTATE=0000.0088.1504.1400
TL=0000.0000.0000.0001 TT=0000.0000.0000.0068
TPC=0000.0000.f000.0f54 TnPC=0000.0000.f000.0f58 TSTATE=0000.0088.1500.0400
Configuring system memory & CPU(s)
Error: I2C transfer failed
config: boot
boot ?
config: ?
RED State Exception
Error enable reg: 0000.0000.0000.0000
CPU: 0000.0000.0000.0001
TL=0000.0000.0000.0005 TT=0000.0000.0000.0010
TPC=0000.0000.f000.420c TnPC=0000.0000.f000.4210 TSTATE=0000.0088.1500.1500
TL=0000.0000.0000.0004 TT=0000.0000.0000.0010
TPC=0000.0000.f000.420c TnPC=0000.0000.f000.4210 TSTATE=0000.0088.1500.1500
TL=0000.0000.0000.0003 TT=0000.0000.0000.0010
TPC=0000.0000.f000.4c80 TnPC=0000.0000.f000.4c84 TSTATE=0000.0088.1504.1400
TL=0000.0000.0000.0002 TT=0000.0000.0000.0064
TPC=0000.0000.b214.19e0 TnPC=0000.0000.b214.19e4 TSTATE=0000.0088.1504.1400
TL=0000.0000.0000.0001 TT=0000.0000.0000.0068
TPC=0000.0000.f000.0f54 TnPC=0000.0000.f000.0f58 TSTATE=0000.0088.1500.0400
Configuring system memory & CPU(s)
Error: I2C transfer failed
config: ?
RED State Exception
Error enable reg: 0000.0000.0000.0000
CPU: 0000.0000.0000.0001
TL=0000.0000.0000.0005 TT=0000.0000.0000.0010
TPC=0000.0000.f000.420c TnPC=0000.0000.f000.4210 TSTATE=0000.0088.1500.1500
TL=0000.0000.0000.0004 TT=0000.0000.0000.0010
TPC=0000.0000.f000.420c TnPC=0000.0000.f000.4210 TSTATE=0000.0088.1500.1500
TL=0000.0000.0000.0003 TT=0000.0000.0000.0010
TPC=0000.0000.f000.4c80 TnPC=0000.0000.f000.4c84 TSTATE=0000.0088.1504.1400
TL=0000.0000.0000.0002 TT=0000.0000.0000.0064
TPC=0000.0000.b214.19e0 TnPC=0000.0000.b214.19e4 TSTATE=0000.0088.1504.1400
TL=0000.0000.0000.0001 TT=0000.0000.0000.0068
TPC=0000.0000.f000.0f54 TnPC=0000.0000.f000.0f58 TSTATE=0000.0088.1500.0400
Configuring system memory & CPU(s)
Error: I2C transfer failed
config: #:helo
#:helo ?
config: help
help ?
config:
Executing Power On Self Test
0>
0>@(#)Sun Fire[TM] V210/V240,Netra[TM] 210/240 POST 4.30.4.a 2010/01/06 15:10
/export/delivery/delivery/4.30/4.30.4.a/post4.30.4-micro/Fiesta/enxs/integrated (root)
0>Copyright 2010 Sun Microsystems, Inc. All rights reserved
0>OBP->POST Call with %o0=00000800.01012000.
0>Diag level set to MIN.
0>Verbosity level set to NORMAL.
0>Start Selftest.....
0>CPUs present in system: 0 1
0>Test CPU(s)..../
****** POST Running ******
|
****** POST Running ******
Done
0>Interrupt Crosscall....Done
0>Init Memory....Done
0>PLL Reset....Done
0>Init Memory....Done
0>Test Memory....Done
0>IO-Bridge Tests....Done
0>INFO:
0> POST Passed all devices.
0>
0>POST: Return to OBP.
Configuring system memory & CPU(s)
Error: I2C transfer failed
config:
Cause
As in bug Bug 15159705 : SUNBT4862709 ERROR: I2C TRANSFER FAILED CONFIG
Solution
- Power of the server and remove the power lines for some minutes.
- Power on the server and check if the issue is resolved.
- If the issue continues:
- Power off the server again, open it and reset all the scsi connections (Upper/lower interface boards and MB).
-check if the issue is resolved.
- Remove the disks one by one and poweron the server with no disks first, check if the server gets to the ok with no error, put one disk in, try again and then put other disk in and check.
- Replace any bad disks that may be found.
In this case the issue was solved by just cold powercycling.
References
<NOTE:1339399.1> - Automated Diagnosis Requirements and Expectations for SPARC Servers
<BUG:15159705> - SUNBT4862709 ERROR: I2C TRANSFER FAILEDCONFIG:
<NOTE:2096768.1> - SRDC - SPARC Systems: Simple Instructions to Collect an Explorer
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