Diagnostic Image Does Not Boot with 720m6p7 Bootloader

Asset ID:	1-72-2198595.1
Update Date:	2017-05-24
Keywords:

Solution Type Problem Resolution Sure

Solution 2198595.1 : Diagnostic Image Does Not Boot with 720m6p7 Bootloader

Applies to:

Acme Packet 4600 - Version S-Cz7.2.0 to S-Cz7.2.0 [Release S-Cz7.0]
Information in this document applies to any platform.

Symptoms

Customers report that when attempting to load the Diagnostic Images (diags_115/6 and diags_120) on SBCs running 720m6p7 release, the SBC, the boot fails and hangs in the same point.

Below is an example of the console output on bootup:

Booting... /boot/diags/nnCZ_diags116 console=ttyS0,115200,n8 flags=0x00000000 hostname=xcode02-lab wancom=10.118.127.22:255.255.255.224:10.118.127.1: libata.force=1.5G quiet crashkernel=128M ip6wancom=%10.10.10.1
BUG: unable to handle kernel paging request at ffffc9000007fffc
IP: [<ffffffff8184624f>] quirk_usb_early_handoff+0x3fa/0x58c
PGD 42d018067 PUD 42d019067 PMD 42d01a067 PTE 0
Oops: 0000 [#1] PREEMPT SMP
CPU 2
Modules linked in:

Pid: 1, comm: swapper Not tainted 3.0.9-1-cov #2 Radisys Chief River Platform/CEHM76-3120-A
RIP: 0010:[<ffffffff8184624f>] [<ffffffff8184624f>] quirk_usb_early_handoff+0x3fa/0x58c
RSP: 0018:ffff88042d0b3e30 EFLAGS: 00010206
RAX: 000000000003fffc RBX: ffff88042d2ba000 RCX: 000000000003fffc
RDX: 000000000000ffff RSI: 0000000000000000 RDI: ffffffff8104f732

Cause

This issue due to an interaction between the SCZ720m6p7bootloader and diagnostic image and tracked under Defect # 24789453

Solution

This issue is resolved in Acme Packet 4600/6100/6300 Diags V2.02 (Patch# 26099843)

NOTE: The alternative is to switch to using the SCZ720m6p6 bootloader.

References

<BUG:24789453> - SD5 DIAGS IMAGES CANNOT BOOT WITH 720M6P7 BOOTLOADER

Attachments

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