T10000D - Tape Drive With Check 5B5A

Asset ID:	1-72-2193471.1
Update Date:	2017-11-14
Keywords:

Solution Type Problem Resolution Sure

Solution 2193471.1 : T10000D - Tape Drive With Check 5B5A

Applies to:

StorageTek T10000D Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

T10000D with stuck cartridge

FSC 5B5A

The problem is occurring with several different cartridges.

The problem began with cartridge stuck in drive:

2016-10-09T01:34:53.769 error 0.0.0.0.0 6441 "Director - rewindUnloadResponse() drive 1,3,-2,1,3: rewindUnload FAILED with unitCheck 5B5A - drive is loaded (cartLabel = B00136T2, driveType = T10000d, driveFirmware = 4.08.105-5.40) "
2016-10-09T01:47:35.357 error 0.0.0.0.0 6441 "Director - rewindUnloadResponse() drive 1,3,-2,1,3: rewindUnload FAILED with unitCheck 5B5A - drive is loaded (cartLabel = B00136T2, driveType = T10000d, driveFirmware = 4.08.105-5.40) "
2016-10-09T02:35:11.539 error 0.0.0.0.0 6441 "Director - rewindUnloadResponse() drive 1,3,-2,1,3: rewindUnload FAILED with unitCheck 5B5A - drive is loaded (cartLabel = B00136T2, driveType = T10000d, driveFirmware = 4.08.105-5.40) "

Stuck cartridge was removed and drive put back online. After two mounts the problem happened again with another cartridge.

2016-10-11T04:26:58.590 error 0.0.0.0.0 6441 "Director - rewindUnloadResponse() drive 1,3,-2,1,3: rewindUnload FAILED with unitCheck 5B5A - drive is loaded (cartLabel = B00095T2, driveType = T10000d, driveFirmware = 4.08.105-5.40) "
2016-10-11T04:32:18.169 error 0.0.0.0.0 6441 "Director - rewindUnloadResponse() drive 1,3,-2,1,3: rewindUnload FAILED with unitCheck 5B5A - drive is loaded (cartLabel = B00095T2, driveType = T10000d, driveFirmware = 4.08.105-5.40) "
2016-10-11T04:37:44.219 error 0.0.0.0.0 6441 "Director - rewindUnloadResponse() drive 1,3,-2,1,3: rewindUnload FAILED with unitCheck 5B5A - drive is loaded (cartLabel = B00095T2, driveType = T10000d, driveFirmware = 4.08.105-5.40) "

Changes

Cause

Below is FSC description:

FSC: 5B5A ELEV_FSC_BUCKLE_MOTION_TIMEOUT
MIM Code: NONE
FRU: HARDWARE CONF: 100%
Summary: |ELEVATOR |INTERCONNECT |POWER AMP |
Field Text:
A timeout occurred while buckling the cartridge leader to the buckler.

Solution

Replaced the T10000D, according Service Manual.

Attachments

This solution has no attachment