Fan Status is Reported in Initial Status(1) by SNMP Get

Asset ID:	1-72-2192164.1
Update Date:	2017-05-17
Keywords:

Solution Type Problem Resolution Sure

Solution 2192164.1 : Fan Status is Reported in Initial Status(1) by SNMP Get

Applies to:

Acme Packet 3820 - Version E-Cx6.3.x and later
Information in this document applies to any platform.

Symptoms

SBC Administrators may receive a Fan status change alarm as a value of initial(1) from snmp trap, or may notice Fan status is in initial status(1) by SNMP get.

In this scenario, snmpwalk on fan status shows as below:

>>!snmpwalk enterprise.1.3.6.1.4.1.9148.3.3.1.4.1.1.5
Walking OID .1.3.6.1.4.1.9148.3.3.1.4.1.1.5 from host=enterprise,
version=v2c, timeout=3 seconds:
1 => 1
2 => 1
3 => 1
4 => 1

There is no related alarm in the display-alarms output.

All outputs of below commands look fine.

show health
show power
show voltage
show temp
show fans

The fan itself works fine.

Cause

'snmp get' showing the wrong status is a known issue, tracked within Defect 19758583.

Solution

Please upgrade to the latest release/maintenance/patch.

For example, the problem is fixed within ECZ730m2p1.

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