Service Processor (SP) Web Browser User Interface Shows "Failed To Load Summary Page"

Asset ID:	1-72-2191885.1
Update Date:	2018-03-06
Keywords:

Solution Type Problem Resolution Sure

Solution 2191885.1 : Service Processor (SP) Web Browser User Interface Shows "Failed To Load Summary Page"

Applies to:

SPARC T3-1 - Version Not Applicable to Not Applicable [Release N/A]
SPARC T5-2 - Version All Versions to All Versions [Release All Releases]
SPARC T4-2 - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

The Web Browser User Interface (BUI) shows "Failed to load summary page" in most cases. In rare cases, the page is shown correct.

Changes

Seen after upgrading the System Firmware.

Cause

The Web Browser's cache and cookie data are outdated.

Solution

To clear the web browser's cookies and cache.

Attachments

This solution has no attachment