SL48 - Unable To Pull Cartridge, Could Not Pull Tape Out of Magazine Slot

Asset ID:	1-72-2189784.1
Update Date:	2018-03-01
Keywords:

Solution Type Problem Resolution Sure

Solution 2189784.1 : SL48 - Unable To Pull Cartridge, Could Not Pull Tape Out of Magazine Slot

Applies to:

Sun StorageTek SL48 Tape Library - Version All Versions and later
Information in this document applies to any platform.

The robot frequently reports issues pulling tapes from the magazines, despite the base chassis having been replaced recently.
Seeing the same error after the chassis was replaced.

Symptoms

The robot frequently reports issues pulling tapes from the magazines.

Unable to pull cartridge, could not pull tape out of slot.

16.09.16 23:43:36.44 LIB/ERR<80 8A 4C 15 2B 02 00 00 00 00 00 00 FF 02 12 FF
04 02 02 30 30 34 34 36 34 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > Source unexpectedly empty
16.09.16 09:27:17.98 LIB/ERR<80 8A 4D 15 2B 02 00 00 00 00 00 00 FF 02 12 FF
04 01 02 30 30 34 34 36 34 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > Unable to pull cartridge
16.08.21 23:30:19.83 LIB/ERR<80 8A 4D 15 2B 02 00 00 00 00 00 00 FF 02 27 FF
04 02 02 30 30 34 34 33 30 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > Unable to pull cartridge

Changes

Cause

Damaged magazines.

Solution

Magazines replaced.

Created from <SR 3-13353943053>

Applies to:

Sun StorageTek SL48 Tape Library
1-914CU

Attachments

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