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Asset ID: 1-72-2182685.1
Update Date:2018-05-17
Keywords:

Solution Type  Problem Resolution Sure

Solution  2182685.1 :   SL500 - Query Library Configuration Failed Error - Unsuccessful Attempt to Retrieve Physical Configuration From the System  


Related Items
  • Sun StorageTek SL500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: Remote
  •  




In this Document
Symptoms
Changes
Cause
Solution
References


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Solution provided.
Created from <SR 3-13160511181>

Applies to:

Sun StorageTek SL500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

While trying to login the console it is showing above error (see attachment). Unable to check the logs and and cartridge summery also it is showing same error prompt and not able to collect the cartridge summery as well.

2016-08-12T21:15:22.526, 0.0.0.0.0, 000, servo, , warn, 0000, 5014, "Asynchronous event for wrist"
2016-08-12T21:15:36.954, 0.0.6.0.1, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 2. Address for this retry (LMRC) 0,3,1,6"
2016-08-12T21:15:43.513, 0.0.6.0.1, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,3,1,6"
2016-08-12T21:15:47.670, 0.0.6.0.1, 000, robot, /usr/local/bin/Ifm, warn, 0000, 5069, "Director - putResponse() cmo_user_put: Retry Performed 5611; servo mech reach event 5069 at 2027 tachs, 1866 mils"
2016-08-13T02:48:45.895, 0.0.1.0.2, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 1. Address for this retry (LMRC) 0,3,2,1"
2016-08-13T02:48:52.008, 0.0.1.0.2, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 2. Address for this retry (LMRC) 0,3,2,1"
2016-08-13T02:48:58.039, 0.0.1.0.2, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,3,2,1"
2016-08-13T02:49:01.640, 0.0.1.0.2, 000, robot, /usr/local/bin/Ifm, warn, 0000, 5069, "Director - putResponse() cmo_user_put: Retry Performed 5611; servo mech reach event 5069 at 1993 tachs, 1834 mils"
2016-08-15T09:30:40.569, 0.0.1.0.7, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 1. Address for this retry (LMRC) 0,3,7,1"
2016-08-15T09:30:47.158, 0.0.1.0.7, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 2. Address for this retry (LMRC) 0,3,7,1"
2016-08-15T09:30:53.870, 0.0.1.0.7, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,3,7,1"
2016-08-15T09:30:58.050, 0.0.1.0.7, 000, robot, /usr/local/bin/Ifm, warn, 0000, 5069, "Director - putResponse() cmo_user_put: Retry Performed 5611; 2 Missed Service Intervals occurred during reach Move; servo mech reach event 5069 at 2015 tachs, 1855 mils"
2016-08-15T18:37:59.199, 0.0.1.0.7, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 1. Address for this retry (LMRC) 0,3,7,1"
2016-08-15T18:38:05.713, 0.0.1.0.7, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 2. Address for this retry (LMRC) 0,3,7,1"
2016-08-15T18:38:12.301, 0.0.1.0.7, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,3,7,1"
2016-08-15T18:38:16.540, 0.0.1.0.7, 000, robot, /usr/local/bin/Ifm, warn, 0000, 5069, "Director - putResponse() cmo_user_put: Retry Performed 5611; servo mech reach event 5069 at 2020 tachs, 1859 mils"
2016-08-15T18:49:59.395, 0.0.2.0.4, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 1. Address for this retry (LMRC) 0,1,4,2"
2016-08-15T18:50:06.387, 0.0.2.0.4, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 2. Address for this retry (LMRC) 0,1,4,2"
2016-08-15T18:50:13.378, 0.0.2.0.4, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,1,4,2"
2016-08-15T18:50:17.481, 0.0.2.0.4, 000, robot, /usr/local/bin/Ifm, warn, 0000, 5069, "Director - putResponse() cmo_user_put: Retry Performed 5611; servo mech reach event 5069 at 1993 tachs, 1834 mils"
2016-08-15T21:15:35.489, 0.0.2.0.5, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 1. Address for this retry (LMRC) 0,2,5,2"
2016-08-15T21:15:41.977, 0.0.2.0.5, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 2. Address for this retry (LMRC) 0,2,5,2"
2016-08-15T21:15:48.849, 0.0.2.0.5, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,2,5,2"
2016-08-15T21:15:52.900, 0.0.2.0.5, 000, robot, /usr/local/bin/Ifm, warn, 0000, 5069, "Director - putResponse() cmo_user_put: Retry Performed 5611; servo mech reach event 5069 at 2002 tachs, 1843 mils"
2016-08-15T21:49:13.381, 0.0.2.0.4, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 1. Address for this retry (LMRC) 0,1,4,2"
2016-08-15T21:49:20.299, 0.0.2.0.4, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 2. Address for this retry (LMRC) 0,1,4,2"
2016-08-15T21:49:26.811, 0.0.2.0.4, 000, robot-cmo, , warn, 0000, 0000, "Performed put retry. Put retry total = 3. Address for this retry (LMRC) 0,1,4,2"
2016-08-15T21:49:30.950, 0.0.2.0.4, 000, robot, /usr/local/bin/Ifm, warn, 0000, 5069, "Director - putResponse() cmo_user_put: Retry Performed 5611; servo mech reach event 5069 at 1999 tachs, 1840 mils"

 

Changes

 

Cause

The robot is not working properly.

Solution

Replace robot.
 

References

<NOTE:1305742.1> - How to Remove and Replace SL500 Robotics Module:ATR:971:2 [Video]

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