SL150 - Status Degraded on Different Power Supplies

Asset ID:	1-72-2175499.1
Update Date:	2018-05-18
Keywords:

Solution Type Problem Resolution Sure

Solution 2175499.1 : SL150 - Status Degraded on Different Power Supplies

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Status Degraded on different Power Supplies.

D Present Status
1 true Degraded
2 true Operative
3 true Operative
4 true Operative
5 true Degraded
6 true Degraded

2016-02-11T10:29:46.089, 0.0.0.0.0, 000, EnvMon, , error, 0000, 9003, "PS FAULT (Module power supply Status Word indicates the Power Supply is Off or Unplugged): module:1 position:1, statusWord:0x40, firmwareVersion:0x540"
2016-02-11T10:30:30.674, 0.0.0.0.0, 000, EnvMon, , warn, 0000, 9031, "PS WARNING (Module power supply has detected the fan has a fault or warning): module:1 position:1, statusWord:0x401, firmwareVersion:0x540"

2016-02-11T10:30:53.035, 0.0.0.0.0, 000, EnvMon, , warn, 0000, 9005, "PS WARNING (Module power supply Status Word indicates a Warning with the PS input): module:3 position:1, statusWord:0x2000, firmwareVersion:0x540"
2016-02-11T10:31:26.468, 0.0.0.0.0, 000, EnvMon, , warn, 0000, 9031, "PS WARNING (Module power supply has detected the fan has a fault or warning): module:3 position:1, statusWord:0x401, firmwareVersion:0x540"

2016-02-11T10:32:11.030, 0.0.0.0.0, 000, EnvMon, , error, 0000, 9003, "PS FAULT (Module power supply Status Word indicates the Power Supply is Off or Unplugged): module:2 position:2, statusWord:0x40, firmwareVersion:0x540"
2016-02-11T10:32:44.512, 0.0.0.0.0, 000, EnvMon, , warn, 0000, 9005, "PS WARNING (Module power supply Status Word indicates a Warning with the PS input): module:2 position:2, statusWord:0x2000, firmwareVersion:0x540"

Cause

Problem with the Controller Card in the robotic module.

Solution

1. Reseat all of the PSUs. Take them out one at a time and replace them again.

2. Reboot the library.

3. Swap PSUs with working PSUs. If PSUs come to life suspect the robot.

4. If there is a new failure on these PSUs replace all PSUs with status Degraded.

5. Should the problem persist, replace the robotic module.

References

<NOTE:1473774.1> - SL150 - How to Remove/Replace the Robot CRU in a StorageTek SL150 Modular Tape Library [VCAP]

Attachments

This solution has no attachment