| Asset ID: |
1-72-2169505.1 |
| Update Date: | 2017-06-07 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2169505.1
:
show memory command on 6.x stream reports only 4gb on 8Gb platform
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider
|
In this Document
Created from <SR 3-13095282551>
Applies to:
Acme Packet 4500 - Version S-Cx6.0.x to S-Cx6.4.x [Release S-Cx6.0]
Information in this document applies to any platform.
Symptoms
The 'show memory' command output states that total memory for the system is 4Gb even though it is known that 8Gb have been installed.
Changes
None.
Cause
The 6.x VxWorks kernels are all 32-bit and can recognize only 4Gb of memory even though more may be installed.
Solution
Upgrade to SCz 7.x. The 7.x kernels are 64-bit and can recognize 8Gb (and more) of memory.
In case you need assistance how to upgrade, please review KM doc # 2184017.1 - Best Practice Method for Upgrading 3820 or 4500 Session Border Controllers from 6.4.0m*p* to 7.3.0m*p*
References
<NOTE:2184017.1> - Best Common Practice for Upgrading 3820 or 4500 Session Border Controllers from 6.4.0m*p* to 7.3.0m*p*
Attachments
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