Exalytics: Cannot See Flash Disk with "ddcli" Command after Installing OVM 3.3.3 on an X5-4 Server

Asset ID:	1-72-2163123.1
Update Date:	2016-10-11
Keywords:

Solution Type Problem Resolution Sure

Solution 2163123.1 : Exalytics: Cannot See Flash Disk with "ddcli" Command after Installing OVM 3.3.3 on an X5-4 Server

Applies to:

Exalytics In-Memory Machine X5-4 - Version All Versions and later
Oracle Exalytics Software - Version 2.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Cannot see the flash disk with "ddcli" command after installing OVM 3.3.3 and Exalytics Release 2.0.0.0.0 on an Exalytics X5-4 server.
When running the command, it returns the following:

# ddcli

****************************************************************************
  LSI Corporation WarpDrive Management Utility
  Version 107.00.00.04 (2012.06.05)
  Copyright (c) 2011 LSI Corporation. All Rights Reserved.
****************************************************************************

LSI WarpDrive Management Utility: No controllers found.
#

Changes

Installed OVM 3.3.3 on the server.

Cause

Configuration and documentation errata. Missing required Patch - <Patch 22546910>. Additionally, there is a documentation bug in the Install Guide. Unlike other Exalytics X series servers, X5-4 servers use nvme flash cards. The ddcli command is not the correct command to use to check the nvme flash configuration. Instead of 'ddcli' command, it should be 'nvmeadm list' on an X5-4 server.

Solution

Apply <Patch 22546910> and complete the steps in the Patch readme.
Then run the "nvmeadm list" command to verify the flash (in lieu of ddcli command).

For example:

# nvmeadm list
SUNW-NVME-1
SUNW-NVME-2
SUNW-NVME-3

NOTE: With an X5-4 server, there are typically 3 cards installed, so you should see 3 devices listed.

The error in the Installation Guide will be corrected in the Release 2.1 Installation Guide. This has been verified internally via the documentation review team.

References

<BUG:21855641> - FLASH DRIVES NOT SEEN ON X5-4 DOM0 EVEN AFTER APPLYING THE PATCH 21258871
<BUG:21918984> - EXALYTICS X5-4 REQUIRES A SUPPORTED VIRTUAL IMAGE FOR INSTALLATIONS
<BUG:22618897> - EXALYTICS R2: NEED TO PRESENT THE FLASH CARDS TO OVM TO ASSIGN TO EXALYTICS
<NOTE:2163124.1> - Will the /opt/exalytics/bin/exalytics_flashovsrepos.sh -script Work on an Exalytics X5-4, OVM 3.3.3 Server

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