Sun Fire V890 does not boot: ERROR: /pci@8,700000/<Unnamed>: Last Trap: Data Access Error

Asset ID:	1-72-2160921.1
Update Date:	2018-05-17
Keywords:

Solution Type Problem Resolution Sure

Solution 2160921.1 : Sun Fire V890 does not boot: ERROR: /pci@8,700000/: Last Trap: Data Access Error

Applies to:

Sun Fire V890 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

The server's Power On Self Test (POST) does not indicate any problem but a "probe-scsi-all" after a "reset-all" on OBP level shows:

Probing I/O buses
/pci@8,600000: Device 1 network
/pci@8,600000: Device 2 SUNW,qlc fp disk
/pci@8,700000: Device 1

ERROR: /pci@8,700000/<Unnamed>: Last Trap: Data Access Error

The server refuses to boot from any of the internal disk drives:

{7} ok boot disk0
FATAL: /pci@8,700000/<Unnamed>: OpenBoot initialization sequence prematurely terminated.

Cause

There is a problem with the IO Board.

Solution

Please open a Service Request (SR) at Oracle and attach the console log to the SR.
A Support Engineer will review the provided logs and discuss with you the visit of an Oracle Field Engineer in order to replace the server's IO Board.

Attachments

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