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Asset ID: 1-72-2157519.1
Update Date:2016-07-22
Keywords:

Solution Type  Problem Resolution Sure

Solution  2157519.1 :   EPAP PDB Backup Failed  


Related Items
  • Oracle Communications EAGLE (Software)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec OS EPAP ECAP
  •  




In this Document
Symptoms
Cause
Solution


Created from <SR 3-12930733271>

Applies to:

Oracle Communications EAGLE (Software) - Version EPAP 13.0 and later
Information in this document applies to any platform.

Symptoms

Automatic PDB Backup is failing

Cause

From the cgi.dbg logs , we find out the Automatic Scheduled PDB Backup was getting failed due to lack of enough space under /var/TKLC/epap/free directory where the PDB backup will be stored :


6/23/16-04:02:01:::<>::5727: Mysql query: INSERT INTO bannerinfo (id, side, message, clearTime) VALUES ('AUTO_PDB_BKUP', 'A', 'Automatic PDB Backup in progress', '00000000000000')
06/23/16-04:02:01:::<>::5727: Banner Info msg added AUTO_PDB_BKUP=Automatic PDB Backup in progress, exp=00000000000000
06/23/16-04:02:02:::<>::5727: Sending msg to GS: <oper=View PDBA Status> <side=Local>
06/23/16-04:02:02:::<>::5727: Closing socket to GS
06/23/16-04:02:02:::<>::5727: Generated backup filename: /var/TKLC/epap/free/pdbBackup_mpska-5006-a_20160623040202_DBBirthdate_20061116124439GMT_DBLevel_42133415_v7.25.bkp
06/23/16-04:02:02:::<>::5727: Sending msg to GS: <oper=View PDBA Status> <side=Local>
06/23/16-04:02:02:::<>::5727: Closing socket to GS
06/23/16-04:02:02:::<>::5727: AUTOBACKUP> PDBA status before Automatic PDB Backup=STANDBY.
06/23/16-04:02:02:::<>::5782: BACKUP(5782)> ERROR: Not enough space in free directory!
06/23/16-04:02:02:::<>::5782: BACKUP(5782)> INFO: Minimum space required is 51GB and available space is 50GB.
06/23/16-04:02:02:::<>::5727: AUTOBACKUP> ERROR: Unable to create Automatic PDB Backup.
06/23/16-04:02:02:::<>::5727: AUTOBACKUP> ERROR: RC: 1
06/23/16-04:02:02:::<>::5727: AUTOBACKUP> ERROR: SIGNAL: 0
06/23/16-04:02:02:::<>::5727: AUTOBACKUP> ERROR: CORE: 0
06/23/16-04:02:02:::<>::5727: AUTOBACKUP> ERROR: Failed to perform Automatic PDB backup!
06/23/16-04:02:02:::<>::5727: Mysql query: INSERT INTO bannerinfo (id, side, message, clearTime) VALUES ('AUTO_PDB_BKUP_CPLT', 'A', 'Automatic PDB Backup not completed successfully', '20160623040302')
06/23/16-04:02:02:::<>::5727: Banner Info msg added AUTO_PDB_BKUP_CPLT=Automatic PDB Backup not completed successfully, exp=20160623040302

Solution

Remove the old backup (PDB or RTDB) files from /var/TKLC/epap/free directory and create enough space so that PDB Backup will complete successfully.
 


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