SL150 - TSM Backup Failing With Message ANR8844E (Error Code=2528)

Asset ID:	1-72-2153767.1
Update Date:	2017-09-25
Keywords:

Solution Type Problem Resolution Sure

Solution 2153767.1 : SL150 - TSM Backup Failing With Message ANR8844E (Error Code=2528)

Related Items


StorageTek SL150 Modular Tape Library

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL150 Library

In this Document

Symptoms

Cause

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-12893948310>

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Backup is failing with message ANR8844E (ERROR CODE=2528)

MESSAGE ERROR

Cause

No found message error in SL150 Sevice Log.

Only the firmware of the drives and library in down level.

The customer made the firmware upgrade and the error persisted.

In Service log is not showing error during mounts. See image below:

Service Log

In log_drive02_tape.1 we can see that the server is not allocated the data_path. See the picture below:

DATA PATH

Solution

Delete and redefine the paths on Tivoli Storage Manager.

Once completed, perform backup / restore testing.

References

<NOTE:1952297.1> - SL150 – How to Update the Tape Drive Firmware via WEB BUI
<NOTE:1474172.1> - SL150 - How to Find Firmware Update Patches and Upgrade the StorageTek SL150 Modular Tape Library With Those Firmware Patches

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