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Asset ID: 1-72-2151777.1
Update Date:2018-05-30
Keywords:
Solution Type  Problem Resolution Sure

Solution  2151777.1 :   Oracle ZFS Storage Appliance: Network Interfaces Reporting "alert.ak.xmlrpc.datalink.port.up/down"  

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In this Document


Symptoms


Cause


Solution


References

Created from <SR 3-12542276176>


Applies to:  

Sun ZFS Storage 7420 - Version All Versions and later
Sun ZFS Storage 7120 - Version All Versions and later
Sun ZFS Storage 7320 - Version All Versions and later
Sun Storage 7410 Unified Storage System - Version All Versions and later
Sun Storage 7110 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)



Symptoms


There were SNMP alerts but there was no hardware issues in the storage.



 -- sunAkAlertTrap:<host name>:H/W failure has occurred in the Exadata (zfs) equipment.


 




Thu Apr 14 06:33:48 2016
nvlist version: 0
class = alert.ak.xmlrpc.datalink.port.up
source = svc:/appliance/kit/akd:default
link_name = ixgbe2
uuid = e8d1244a-99d6-677e-f998-a3212dc04336
link =


Thu Apr 14 06:33:49 2016
nvlist version: 0
class = alert.ak.xmlrpc.datalink.link.ok
source = svc:/appliance/kit/akd:default
link_name = ixgbe2
uuid = 1f493d64-48fb-4a49-856f-918c156af85b
link =


Thu Apr 14 06:33:50 2016
nvlist version: 0
class = alert.ak.xmlrpc.datalink.port.down
source = svc:/appliance/kit/akd:default
link_name = ixgbe2
uuid = ff6943cc-b709-6e7b-c628-e008efab0011
link =


Thu Apr 14 06:33:51 2016
nvlist version: 0
class = alert.ak.xmlrpc.datalink.link.failed
source = svc:/appliance/kit/akd:default
link_name = ixgbe2
uuid = 159ff59d-9549-e9d3-b7bc-ace3ac1e59ba
link =




 


Cause


If the customer has confirmed that the configured network cabling is good and there are no other network connectivity issues, then it is possible that we are hitting a known bug.

BUG 18337892 - bogus alerts about ports which are not cabled up

Currently, this bug is still being investigated.


 


Solution


Try the following from the BUI - Maintenance -> Logs -> Alerts


When the customer sees the port up/down alert, verify if any of the network cables have been recently plugged in and/or removed.


If not, then it is an indication that Bug 18337892 may be involved.


 


 


***Checked for relevance on 30-MAY-2018*** 


References
 <BUG:18337892> - BOGUS ALERTS ABOUT PORTS WHICH ARE NOT CABLED UP



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