Oracle ZFS Storage Appliance: How To Resolve - An unrecoverable problem was detected for a PCIEX device, which has resulted in that device running in a degraded state

Asset ID:	1-72-2150142.1
Update Date:	2016-06-16
Keywords:

Solution Type Problem Resolution Sure

Solution 2150142.1 : Oracle ZFS Storage Appliance: How To Resolve - An unrecoverable problem was detected for a PCIEX device, which has resulted in that device running in a degraded state

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Related Categories


PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: 7xxx NAS

In this Document

Symptoms

Cause

Solution

References

Applies to:

Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
Exalogic Elastic Cloud X4-2 Eighth Rack - Version X5 to X5 [Release X5]
Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7320 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7120 - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

FMA generated this error message:

PCIEX-8000-ND

An unrecoverable problem was detected for a PCIEX device, which has resulted in that device running in a degraded state.

Cause

An event was reported on the PCIe chip.

Solution

Mark the fault as repaired and there should be no further issue.

BUI: Maintenance ->Problems -> Click on Problem -> Click 'Marked Repaired'

CLI: maintenance problems select <problem-id> markrepaired

cli

References

<NOTE:1019887.1> - Sun Storage 7000 Unified Storage System: How to Collect a Support Bundle using the BUI or CLI
<NOTE:1020199.1> - How to Upload Support Files to Oracle Such as Explorer and Crash Dumps

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