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Asset ID: 1-72-2147725.1
Update Date:2018-03-01
Keywords:

Solution Type  Problem Resolution Sure

Solution  2147725.1 :   LTO - Drive Is Not Working. Msg 'MTIOCGET failed on Drive (device 0, /dev/nst1) ioctl failed, Input/output error'  


Related Items
  • LTO Tape Drive
  •  
  • Sun StorageTek SL24 Tape Autoloader
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: OEM Drive and Library
  •  




In this Document
Symptoms
Changes
Cause
Solution
 Applies to:
References


Created from <SR 3-12810779119>

Applies to:

Sun StorageTek SL24 Tape Autoloader - Version All Versions and later
LTO Tape Drive - Version All Versions and later
Information in this document applies to any platform.


Seeing multiple cleaning warnings. I do not see any cleaning tapes in the L24.

Symptoms

Observed I/O related issues for Drive-2.  Reconfigured the devices on Media server , However again observed the I/O related errors for Drive-2.

System Snippet::

Jun 3 00:36:42 VBBKP01 tldd[27702]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 00:39:57 VBBKP01 tldd[27702]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 00:41:28 VBBKP01 tldd[27702]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 00:42:13 VBBKP01 tldd[27702]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 00:43:43 VBBKP01 tldd[27702]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 00:50:49 VBBKP01 avrd[14868]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 13:37:42 VBBKP01 tldd[7378]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 13:48:58 VBBKP01 tldd[7378]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 14:15:05 VBBKP01 avrd[6946]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 14:16:05 VBBKP01 avrd[6946]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 14:37:42 VBBKP01 tldd[2507]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 15:40:18 VBBKP01 tldd[31816]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 15:41:03 VBBKP01 tldd[31816]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 15:43:18 VBBKP01 tldd[31816]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error
Jun 3 15:43:33 VBBKP01 tldd[31816]: MTIOCGET failed on Drive2 (device 0, /dev/nst1) ioctl failed, Input/output error

Changes

 None

Cause

Defective drive.

Solution

- Clean drive with known good cleaning tape.
- Run LTT diagnostics to drive with good cartridge.
- If drive fails diagnostics, replace the drive.

Drive replacement solved the problem.

   

Created from <SR 3-12810779119>

Applies to:

Sun StorageTek SL24 Tape Autoloader
1-914CU

References

<NOTE:1336073.1> - How to Remove / Replace a Tape Drive in SL24 or SL48 Library:ATR:1336073.1:0

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