HP LTO3 - Down with NBU with Check 84, Write Error

Asset ID:	1-72-2146895.1
Update Date:	2017-09-06
Keywords:

Solution Type Problem Resolution Sure

Solution 2146895.1 : HP LTO3 - Down with NBU with Check 84, Write Error

Applies to:

HP LTO3 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

NBU = Netbackup

Symptoms

HP LTO3 Tape Drive: Tape drive 1 (C4 Library) is in "down" state.
The Tape 1 is getting error 84 on NBU.

===> The Tape 1 has messages error 84 for the NBU, that mean Write Error.

The unit Tape 1 - HU1075159U - HP.ULTRIUM3-SCSI.001
10:21:23.744 [7840.1276] send_MDS_msg: DEVICE_STATUS 1 14937 sx200as06.xxxxx.biz 0411L3 4000287 HP.ULTRIUM3-SCSI.001 2000027 WRITE_ERROR 0 0
10:21:23.760 [7840.1276] log_media_error: successfully wrote to error file - 05/12/16 10:21:23 0411L3 1 WRITE_ERROR HP.ULTRIUM3-SCSI.001
10:21:23.776 [7840.1276] send_brm_msg: ERROR 84

Cause

The Tape 1 is getting error 84 on NBU.

See link below that describe check 84.

https://www.veritas.com/support/en_US/article.TECH35336

Solution

The tape drive was replaced by customer on C4 Loader.

Attachments

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