Linkset Has OOS-MT State While All Links Are IS-NR State

Asset ID:	1-72-2145030.1
Update Date:	2017-02-23
Keywords:

Solution Type Problem Resolution Sure

Solution 2145030.1 : Linkset Has OOS-MT State While All Links Are IS-NR State

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 45.0 to EAGLE 46.2 [Release EAGLE 45.0 to EAGLE 46.0]
Tekelec

Symptoms

On : EAGLE 45.0 version, Eagle 5 - STP (Production)

Linkset has OOS-MT state while all links are IS-NR state

ERROR
-----------------------

> rept-stat-ls:lsn=lsnname

  rept-stat-ls:lsn=lsnname
  Command entered at terminal #19.
;

Command Accepted - Processing

  stpclli 16-05-20 11:00:32 EST EAGLE5 45.0.1-64.70.35
  LSN APCN PST SST AST
  lsnname s-01364 OOS-MT Idle -----
  SPCN =----------------
  ALARM STATUS = No Alarms.
  SCRSET = ----
  GWSA = ----
  GWSM = ----
  GWSD = ----
  SLC SLK SST ASP STATE SLC SLK SST ASP STATE
  0 1208,A6 Avail ACTIVE 8 ----,--- UEQ --------
  1 3103,A6 Avail ACTIVE 9 ----,--- UEQ --------
  2 3105,A6 Avail ACTIVE 10 ----,--- UEQ --------
  3 3205,A6 Avail ACTIVE 11 ----,--- UEQ --------
  4 ----,--- UEQ -------- 12 ----,--- UEQ --------
  5 ----,--- UEQ -------- 13 ----,--- UEQ --------
  6 ----,--- UEQ -------- 14 ----,--- UEQ --------
  7 ----,--- UEQ -------- 15 ----,--- UEQ --------

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

REPT-STAT-LS:LSN=xxxx

where xxxx is the problematic linkset

BUSINESS IMPACT
-----------------------
No traffic impact.
This is an incorrect display issue.

Cause

This is a display issue only. The links are still carrying traffic and there are no other alarms related to linkset or the pointcode.

The following justifies how the issue is related to this specific customer:
Customer has IPSG cards with M3UA links.
The links are up and carrying traffic but the rept-stat-ls shows that the linkset status is down.

This is explained in the following bug:
Bug 19116005 - [136804]IPSG linkset report status not consistent

Solution

For workaround:
1. Check status of linkset by running: rept-stat-ls
2. Perform MASP switchover
3. Check status of linkset by running: rept-stat-ls and see if the stat is now correct

For Solution:
Upgrade the Eagle STP software to 46.2.0-65.42.0

References

<BUG:19116005> - [136804]IPSG LINKSET REPORT STATUS NOT CONSISTENT

Attachments

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