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Asset ID: 1-72-2144509.1
Update Date:2016-06-06
Keywords:

Solution Type  Problem Resolution Sure

Solution  2144509.1 :   Ethernet port down on MASP B : Fake Alarm  


Related Items
  • Oracle Communications EAGLE (Hardware)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec Eagle 5
  •  




In this Document
Symptoms
Cause
Solution


Created from <SR 3-12596525721>

Applies to:

Oracle Communications EAGLE (Hardware) - Version EAGLE 3x.x and later
Information in this document applies to any platform.

Symptoms

MASP B is indicating alarm “Ethernet down”, but it is working fine.

Cause

This is a fake alarm that the MASP did not cleared.
 
> rept-stat-trbl
  eaglestp 16-04-26 02:54:42 MSK EAGLE5 46.2.0-67.10.0
  ...
  0941.0539 ** ENET 1115,A Ethernet Interface Down
  0732.0539 ** ENET 1115,A Ethernet Interface Down

> rept-stat-trbl
  eaglestp 16-04-26 02:56:10 MSK EAGLE5 46.2.0-67.10.0
  0085.0084 ** IP7CONN pi1telcoa1 IP Connection Unavailable
  0941.0539 ** ENET 1115,A Ethernet Interface Down
  0089.0313 *C DPC s-15137 DPC is prohibited

We see the oldest UAM " 0732.0539 ** ENET 1115,A Ethernet Interface Down " has disappeared after the MASP B reboot
 

Solution

To reboot the MASP : init-card:loc=xxxx


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