Replacing a 73GB SSD with a 200GB SSD on an Oracle Database Appliance can give ValidationFail error when not on a supported version

Asset ID:	1-72-2142448.1
Update Date:	2018-05-07
Keywords:

Solution Type Problem Resolution Sure

Solution 2142448.1 : Replacing a 73GB SSD with a 200GB SSD on an Oracle Database Appliance can give ValidationFail error when not on a supported version

Applies to:

Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
The 73GB drives are EOL'd, and will be replaced by either 200GB drives.

Symptoms

The 73GB drives are EOL'd, and will be replaced by either one of the following 200GB drives:

7309938 HGST HUSMM1640ASS200 [HSCAC2DA6SUN200G] (200GB - 2.5" Solid State SAS Disk)
7350582 HGST HUSMH4020ASS210 [HBCAC2DH6SUN200G] (200GB - 2.5" Solid State SAS Disk)

After replacing a 73GB SSD drive with a 200GB SSD drive, oakcli show disk is showing the disk as "ValidationFail" status.

For example:

# oakcli show disk
NAME PATH TYPE STATE STATE_DETAILS

pd_00 /dev/sdc HDD ONLINE Good
pd_01 /dev/sdm HDD ONLINE Good
pd_02 /dev/sdo HDD ONLINE Good
pd_03 /dev/sdy HDD ONLINE Good
pd_04 /dev/sdd HDD ONLINE Good
pd_05 /dev/sdn HDD ONLINE Good
pd_06 /dev/sdp HDD ONLINE Good
pd_07 /dev/sdz HDD ONLINE Good
pd_08 /dev/sde HDD ONLINE Good
pd_09 /dev/sdk HDD ONLINE Good
pd_10 /dev/sdq HDD ONLINE Good
pd_11 /dev/sdw HDD ONLINE Good
pd_12 /dev/sdf HDD ONLINE Good
pd_13 /dev/sdl HDD ONLINE Good
pd_14 /dev/sdr HDD ONLINE Good
pd_15 /dev/sdx HDD ONLINE Good
pd_16 /dev/sdg HDD ONLINE Good
pd_17 /dev/sdi HDD ONLINE Good
pd_18 /dev/sds HDD ONLINE Good
pd_19 /dev/sdu HDD ONLINE Good
pd_20 /dev/sdh SSD ONLINE ValidationFail
pd_21 /dev/sdj SSD ONLINE Good
pd_22 /dev/sdt SSD ONLINE Good
pd_23 /dev/sdv SSD ONLINE Good

# oakcli show validation storage failures

Show soft validation failures
VALIDATION FAILURE: Disk pd_20 in slot 20 Firmware Version [9440] not supported by ODA

-- Show hardware errors (ODA 2.8+)

# oakcli show storage –errors

VALIDATION ERROR: Disk pd_20 in slot 20 Model [HSCAC2DA6SUN200G] not supported by ODA

Changes

The 73GB drives are EOL'd for ODA, and can no longer be ordered. Logistics/TSC should order a 200GB drive pn 7309938 or 7350582, to replace the 73GB drive.

If the customer is not running an OS/OAK version that does not support the 200GB drives, they will see "ValidationFail" error.

Cause

Disk replacement on an OS version that is not supported.

The system needs to be at 12.1.2.0.0 or above in order to be able to use the 200GB drives.

Solution

Upgrade to supported version, 12.1.2.0.0 or above.

References

<NOTE:2185817.1> - How To Replace SSD For V1 System At ODA 12.1.2.1.0 or Earlier Version

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