Asset ID: |
1-72-2142345.1 |
Update Date: | 2018-05-29 |
Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2142345.1
:
ES2 Ethernet Switch ILOM Displays "The system appears to be in manufacturing test mode"
Related Items |
- Oracle Ethernet Switch ES2-64
- Oracle Ethernet Switch ES2-72
|
Related Categories |
- PLA-Support>Sun Systems>SAND>Network>SN-SND: Sun Network Ethernet Switches
|
In this Document
Applies to:
Oracle Ethernet Switch ES2-72 - Version All Versions to All Versions [Release All Releases]
Oracle Ethernet Switch ES2-64 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
When connecting to the ILOM of ES2 switch, the following message is observed.
*** WARNING *** *** WARNING *** *** WARNING ***
The system appears to be in manufacturing test mode.
Contact Service immediately.
Cause
The Service Account has been enabled at some point.
Manufacturing shipped ES2 switches without first setting to factory default.
Solution
Reset the SP ILOM to factory defaults . Note that this procedure must be done using serial console since
the /SP/ILOM/network settings will be reset which will disable remote connectivity to the SP ILOM.
If SEFOS has already been configured, then be sure to back up the configuration to a safe system
as described in the Switch ES2-72 and Oracle Switch ES2-64 Configuration Guide so that it can be restored if necessary.
Save a text copy of the SP ILOM network configuration and Host ES2 SP Network configuration before re-setting to factory defaults.
This can be reference so that the IP, Netmask, default gateway can be manually re configured from the serial console to allow remote access over the ILOM/Ethernet network.
-> show /SP/network <-----Save a text copy so that this can be reconfigured from the serial console after the reset
-> show /SP/clients/ntp/server/1 <------Save a text copy as this will also be reset.
ES2-> show /SP/network<-----Save a text copy from HOST ILOM so that this can be reconfigured from the console after the reset if necessary.
The following steps will reset the switch (SP ILOM) to factory defaults
-> set /SP reset_to_defaults="factory" <----------------This will set the switch to factory defaults
-> reset -script /SP<----------------After reset the system should no longer be in manufacturing test mode.
The following steps will restore the SP ILOM network configuration. IP addresses displayed are an example.
Connect to the SP ILOM serial console and configure the /SP/network settings so that the configuration can be backed up
using the CLI or Browser method
-> set /SP/network pendingipaddress=10.15.229.182
Set 'pendingipaddress' to '10.15.229.182'
-> set /SP/network pendingipnetmask=255.255.255.0
Set 'pendingipnetmask' to '255.255.255.0'
-> set /SP/network pendingipgateway=10.15.228.1
Set 'pendingipgateway' to '10.15.228.1'
-> set /SP/network commitpending=true
Set 'commitpending' to 'true'
You should now be able to connect to the SP ILOM configured IP using browser or ssh.
Now restore the SP ILOM configuration from you saved back up using either the Browser method or the CLI method
as described in the Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation. Or if this is a new installation,
manually configure ILOM settings such as NTP server, hostname, etc.
Another method to disable the Sunservice account is for an Oracle badged employee is to log in with the sunserviceuserrname and ILOM default password and at the ILOM prompt run the following command. With this method,
the SP ILOM configuration is not lost.
->sunserviceacct disable
See the following Documentation for additional details:
Switch ES2-72 and Oracle Switch ES2-64 Configuration Guide
Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library
ILOM Administrator's Guide for Configuration and Maintenance Firmware Release 3.2.x
References
<NOTE:1540688.1> - Oracle 10-Gigabit Ethernet Switches Support
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