SL150 - Repeat Put Failures with message "Performed put retry"

Asset ID:	1-72-2138505.1
Update Date:	2017-07-10
Keywords:

Solution Type Problem Resolution Sure

Solution 2138505.1 : SL150 - Repeat Put Failures with message "Performed put retry"

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Repeat Put Failures with message "Performed put retry".

2016-04-27T09:41:31.565 warn 0.0.11.0.2 5017 "Performed put retry. Put retry total = 1. Address for this retry (P:MR) 0:1,Bottom Drive" <<<<====== Until Base Module
2016-04-27T09:46:55.250 warn 0.0.11.0.2 5017 "Performed put retry. Put retry total = 1. Address for this retry (P:MR) 0:5,Bottom Drive"
2016-04-28T17:59:31.034 warn 0.0.11.0.1 5017 "Performed put retry. Put retry total = 1. Address for this retry (P:MR) 0:3,Top Drive"
2016-04-28T18:01:55.857 warn 0.0.11.0.1 5017 "Performed put retry. Put retry total = 2. Address for this retry (P:MR) 0:3,Top Drive"
2016-04-28T18:04:09.995 error 0.0.0.0.0 3313 "(request id = HOST/0x9505d00) IfmMove::doPut(): put to (P:MR) 0:3,Top Drive failure, director op state = 0"
2016-04-28T18:06:46.356 warn 0.0.11.0.1 5017 "Performed put retry. Put retry total = 1. Address for this retry (P:MR) 0:3,Top Drive"
2016-04-28T18:09:11.167 warn 0.0.11.0.1 5017 "Performed put retry. Put retry total = 2. Address for this retry (P:MR) 0:3,Top Drive"

Changes

On April, 24 the robot Module was replaced.

Cause

Robot repeat failure.

The problem start on April, 27:

Solution

Replaced the Robotic Module again.

Attachments

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