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Asset ID: 1-72-2136155.1
Update Date:2017-06-06
Keywords:

Solution Type  Problem Resolution Sure

Solution  2136155.1 :   Cannot Find .evf files for NIU with Serial Number 002-0611-58 and 002-0618-58  


Related Items
  • Acme Packet 4500
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider
  •  


While performing FPGA upgrade, there is no evf files for NIU with serial number 002-0611-58 and 002-0618-58

In this Document
Symptoms
Changes
Cause
Solution
 Goal


Created from <SR 3-12662846221>

Applies to:

Acme Packet 4500 - Version S-Cz7.2.0 to S-Cz7.3.0 [Release S-Cz7.0]
Information in this document applies to any platform.

Symptoms

While performing FPGA upgrade, there are no *.evf files for NIU with serial number 002-0611-58 and 002-0618-58 in patch p19196583.

Changes

Customer upgraded there system from S-Cx6.4.0 to S-Cx7.2.0.

Cause

 These NIU are known as ETC cards, which will work only up to release S-Cx6.4.0.

Solution

Upgrade the hardware from 4GB to 8GB as the ETC cards are not supported with S-Cx7.2.0. Please find the product bulletin attached which clarifies what parts to order and why this NIU is not further supported with releases later than S-Cx6.4.0.

Goal

To find the .evf file for ETC cards


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