IPSM Card Reboots When Displaying the 100th Event for Rtrv-log

Asset ID:	1-72-2135512.1
Update Date:	2016-05-13
Keywords:

Solution Type Problem Resolution Sure

Solution 2135512.1 : IPSM Card Reboots When Displaying the 100th Event for Rtrv-log

Related Items


Oracle Communications EAGLE (Hardware)

Related Categories


PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec Eagle 5

In this Document

Symptoms

Cause

Solution

Created from <SR 3-12563402887>

Applies to:

Oracle Communications EAGLE (Hardware) - Version EAGLE 3x.x and later
Information in this document applies to any platform.

Symptoms

The IPSM card is rebooting each time we enter the command rtrv-log:snum=1251:enum=1254:num=200

Cause

Actually, it occurs when around the 100th events has to be displayed.

Solution

The issue was due to the active MASP

Since the switch of the MASPs, there is no more issue.
The logs are provided to the IPSM card by the active MASP. It seemed there was something stuck on the MASP card making the output of more than 84 or 100 events, rebooting the IPSM card.

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