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Asset ID: 1-72-2130967.1
Update Date:2017-11-17
Keywords:

Solution Type  Problem Resolution Sure

Solution  2130967.1 :   OCEEMS Send Command Option Does Not Work  


Related Items
  • Oracle Communications EAGLE (Hardware)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec EMS
  •  




In this Document
Symptoms
Changes
Cause
Solution
References


Created from <SR 3-10940483581>

Applies to:

Oracle Communications EAGLE (Hardware) - Version E5-MS 45.0 to E5-MS 46.2 [Release E5-MS 45.0 to E5-MS 46.0]
Tekelec

Symptoms

Issue:
Sometimes; when trying to recreate IPSM2 in E5MS Eagle discovery; the operation becomes unsuccessful.
Also; when using the IPSM2; the send command option does not work in E5MS Configuration Management.

Impact:
IPSM2 is secondary IPSM configuration.
IPSM1 works fine. However; IPSM2 is required for redundancy just in case first IPSM gets faulty at Eagle end.
This is a random issue and does not occur all the time.
Specially; if E5MS application is restarted; this issue is cleared.

Changes

 

Cause

The Eagle update graphics and Eagle Resync gets failed resulting in no more new connections to the Eagle.
 
Following bug was created for this issue:
BUG 21621522 - SR: Logins to the STP are failing to connect
 

Solution

Workaround:
Restart the E5-MS service

Solution:
Solution is to upgrade to OCEEMS 46.2

References

<BUG:21621522> - SR: LOGINS TO THE STP ARE FAILING TO CONNECT

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