SPARC T3-1
 

PLA-Support>Sun Systems>SPARC>CMT>SN-SPARC: T3
 

In this Document

Symptoms

Changes

Cause

Solution

Created from <SR 3-12574290111>

Applies to:

Symptoms

The server is not able to power on

Changes

No recent changes made on this server

Cause

Ilom snapshot was not availble , but we can see some things from the ilom logs

> show faulty
Target | Property | Value
--------------------+------------------------+---------------------------------
/SP/faultmgmt/0 | fru | /SYS/MB
/SP/faultmgmt/0/ | class | fault.chassis.temp.shutdown
faults/0 | |
/SP/faultmgmt/0/ | sunw-msg-id | SPT-8000-FY
faults/0 | |
/SP/faultmgmt/0/ | uuid | 6912bfcf-3b57-68f8-93d1-aacc7c4b
faults/0 | | d910
/SP/faultmgmt/0/ | timestamp | 2016-04-13/09:53:48
faults/0 | |
/SP/faultmgmt/0/ | detector | /SYS/MB/DVRM_CMP0/TEMP_FAULT   <-- sensor reporting temperature fault
faults/0 | |
/SP/faultmgmt/0/ | fru_part_number | 541-3857-09
faults/0 | |
/SP/faultmgmt/0/ | fru_serial_number | 1005LCB-1105B203W7
faults/0 | |

->

Also the System firmware is very old, and running the initial release.

-> version
SP firmware 3.0.12.1.d
SP firmware build number: 59117
SP firmware date: Thu Sep 30 12:47:53 PDT 2010
SP filesystem version: 0.1.23

sysfw_version = Sun System Firmware 8.0.0.e 2010/09/30 13:33

Solution

The action plan provided to the customer is the following:

1) To upgrade System firmware to latest version (in our case patch id 151689-03 )

2) Clean the warning from the ILOM faultmgmt shell

-> start /SP/faultmgmt/shell
Are you sure you want to start /SP/faultmgmt/shell (y/n) ? y
faultmgmtsp>

faultmgmtsp>fmadm repair 6f6b149a-2206-c967-ebd4-a3c52be6bed0d910

faultmgmtsp> exit
->

3) Power on  the server (start /SYS -f) and try to boot (ok> boot)

After this steps, the server is able to boot Solaris and work normally.

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