Sun Microsystems, Inc.  Oracle System Handbook - ISO 7.0 May 2018 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-72-2127985.1
Update Date:2016-04-22
Keywords:
Solution Type  Problem Resolution Sure

Solution  2127985.1 :   Oracle ZFS Storage Appliance: How To Correct A PSU Still Marked As Faulty After Power Outage  

Related Items 
    

  • Sun ZFS Storage 7320
    •  
  • Oracle ZFS Storage ZS3-BA
    •  
  • Oracle ZFS Storage ZS3-2
    •  
  • Oracle ZFS Storage ZS3-4
    •  
  • Sun ZFS Storage 7420
    •  
  • Oracle ZFS Storage ZS4-4
    •  
  • Sun ZFS Storage 7120
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: ZS
    •  






In this Document


Symptoms


Changes


Cause


Solution


References

Created from <SR 3-12516059065>


Applies to:  

Sun ZFS Storage 7320 - Version All Versions to All Versions [Release All Releases]
Sun ZFS Storage 7120 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-BA - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.



Symptoms


PSU marked faulty in BUI and CLI even thought it appears ok on physical inspection



Reseating the PSU did not clear the error.


Changes


 after a power outage 


Cause


The NAS has FMA cached and 'retire store' entries for the PSU card and this was not automatically cleared.


 


Solution


Recommended action for the customer:

To remove the cached FMA entry and any 'retire store' entry for the Power Supply Unit, you will need to engage Oracle Support, by opening a Service Request, so that Oracle Support Services can provide confirmation of this issue and then carry out the appropriate activities to resolve the issue.






 


Recommended actions for the Oracle Support engineer:


Remove the cached FMA entry and any 'retire store' entry - see the following wiki document:


https://stbeehive.oracle.com/teamcollab/wiki/AmberRoadSupport:Solaris+shell+procedure+to+remove+cached+FMA+entry+for+PCIe+card+still+marked+as+faulty+after+replacement


this document has the procedure even if its marked as a HBA  it works for the PSU as well


If you cannot access this document engage NAS Storage-TSC for assistance




 


 


 


References
<NOTE:1496950.1> - Sun 7000 Unified Storage System: ASR Power Supply Alarm Verification



Attachments

This solution has no attachment


















       

Copyright © 2018 Oracle, Inc.  All rights reserved.

 Feedback