FTP Transfer Of Measurement Files Fail (release 46.2)

Asset ID:	1-72-2124513.1
Update Date:	2016-04-11
Keywords:

Solution Type Problem Resolution Sure

Solution 2124513.1 : FTP Transfer Of Measurement Files Fail (release 46.2)

Applies to:

Oracle Communications EAGLE (Software) - Version E5-MS 46.2 and later
Information in this document applies to any platform.
After testing seen that Eagle uses Active mode for FTP transfer and the E5-MS returns an error 425 after receiving the STOR command.

Testing form EPAP, shows EPAP is using the Passive mode for transfer and is successful.

Seems like the E5-MS does not want to work with Active mode.

TCPDUMP traces of both scenarios attached (traces taken on E5-MS server).

PSE does not have permission to test from other customer STP's.

This Eagle does not have security turned on.

Symptoms

Customer unable to transfer Measurement data from Eagle STP to E5-MS platform

Changes

Check the OS version.

Check the STP is sending correct FTP measurements.

Here is the list of commands used to swap measurement files from netboss (10.58.216.24) to E5MS (10.58.216.29) on the STP :

1. rtrv-ftp-serv:mode=full
2. dlt-ftp-serv:app=meas:ipaddr=10.58.216.24
3. ent-ftp-serv:app=meas:ipaddr=10.58.216.29:login=ftpuser:path="/home/ftpuser/csvinput":prio=1 (password = Oracle123)
4. pass:loc=1113:cmd="ftptest -a meas"
5. pass:loc=1115:cmd="ftptest -a meas"

To rollback to the legacy netboss server :

1. rtrv-ftp-serv:mode=full
2. dlt-ftp-serv:app=meas:ipaddr=10.58.216.29
3. ent-ftp-serv:app=meas:ipaddr=10.58.216.24:login=netboss:path="/u01/app/netboss/MeasurementsPlatform":prio=1 (password = star2)
4. pass:loc=1113:cmd="ftptest -a meas"
5. pass:loc=1115:cmd="ftptest -a meas"

If the ftptest is not succesful you need to apply the following solution.

Cause

The issue is caused by the following setup: SELinux was set to not allow Active FTP transfers

Solution

To implement the solution, please execute the following steps:

1. Log in as 'root' user to E5-MS platform

2. Enter following command:-

setsebool -P ftpd_connect_all_unreserved 1

3. Retest the issue.

References

<NOTE:2122824.1> - FTP Transfer Of Measurement Files Fail

Attachments

This solution has no attachment