Clear False Fault for genunix: NOTICE:Not retired: /pci@400/pci@1/pci@0/pci@b/pci@0/usb@0

Asset ID:	1-72-2111732.1
Update Date:	2016-03-05
Keywords:

Solution Type Problem Resolution Sure

Solution 2111732.1 : Clear False Fault for genunix: NOTICE:Not retired: /pci@400/pci@1/pci@0/pci@b/pci@0/usb@0

Applies to:

Sun SPARC Enterprise T5240 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

System continues reporting the following notice.

genunix: NOTICE: Not retired: /pci@500/pci@0
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@8/network@0,1
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@8/network@0,2
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@8/network@0,3
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@d/SUNW,emlxs@0,1
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@8/network@0,2
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@d/SUNW,emlxs@0,1
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@8/network@0,1
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@8/network@0
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@d/SUNW,emlxs@0
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@8/network@0
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@d/SUNW,emlxs@0
genunix: NOTICE: Not retired: /pci@500/pci@0/pci@8/network@0,3
genunix: NOTICE: Not retired: /pci@500/pci@0

Customer has replaced the HBA and cleared the faulty FMA log, but the same error continues to show up.

Cause

The general way to clear the fma is as below.

After the fault is cleared, the UUID should change to a new ID if there is a failure in the hardware.

a) Show faults in FMA

# fmadm faulty

b) For each fault UUID listed in the 'fmadm faulty' run

# fmadm repair <uuid> example: #fmadm repair 6f6b149a-2206-c967-ebd4-a3c52be6bed0

Starting with Solaris 10 update 7 there is an equivalent syntax that can also be used

# fmadm repaired <fmri | label> example: #fmadm repaired /SYS/MB

# fmadm faulty (to make sure the output is clean after repair)

-> start /SP/faultmgmt/shell
Are you sure you want to start /SP/faultmgmt/shell (y/n) ? y
faultmgmtsp>fmadm faulty
faultmgmtsp>fmadm repair UUID
faultmgmtsp>fmadm faulty
faultmgmtsp>exit

================================
If the above doesn't clear the errors then we may need to clear the cache.

Clear ereports and resource cache:

# cd /var/fm/fmd
# rm e* f* c*/eft/* r*/*

Clearing out FMA files with no reboot needed

svcadm disable -s svc:/system/fmd:default
cd /var/fm/fmd
find /var/fm/fmd -type f -exec ls {} \;
find /var/fm/fmd -type f -exec rm {} \;
svcadm enable svc:/system/fmd:default

Reset the fmd serd modules:

# fmadm reset cpumem-diagnosis
# fmadm reset cpumem-retire
# fmadm reset eft
# fmadm reset io-retire

Solution

The false fault has been cleared.

# fmadm reset eft

References

<BUG:22281176> - TE: GENUNIX: NOTICE: NOT RETIRED: /PCI@500/PCI@0/PCI@D/SUNW,EMLXS@0
<BUG:16081077> - FMD FAULT DURING S11.1 AI AUTO-INSTALL T-SERIES - USBECM0: OBJECT NOT FOUND
<NOTE:1332409.1> - How to repair FMA module errors seen in 'fmadm faulty'

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