Sun StorageTek Crypto Key Management System
 

PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption
 

In this Document

Symptoms

Changes

Cause

Solution

Created from <SR 3-12185839911>

Applies to:

Symptoms

KMA is not responding; unable to log on to that KMA

Audit event log from another KMA in the cluster shows Request Peer Replication Service SOAP error:

The KMA's management and service networks are not responding.

Changes

No known change

Cause

The power supply stopped working.
The KMA does not have redundant power supply.
The KMA is completely down, with no power.
 

Solution

Initial troubleshooting steps when the server does not power on when the front panel Power button is pressed:

  - Is the Power/OK LED flashing or constantly illuminated on the front of the system?
     (Ensure that the power cord is connected to the system and to a grounded power receptacle.)

  - Does the wall outlet have power?
     Test by plugging in another device.

  - Does the monitor sync within five minutes after power on?
     (The green LED on the monitor stops flashing and remains illuminated.)

  - Has the system fully booted the Oracle ILOM SP? (Note that the system will block Power button presses until the Oracle ILOM SP is fully booted.)



The following LEDs are lit when a power supply fault is detected:

  - Front and rear Service Action Required LEDs

  - Rear PS Failure LED on the bezel of the server

  - Failure LED on the faulty power supply



If the power is lost, the power supply may have to be replaced. Refer to this link for detailed procedure:
http://docs.oracle.com/cd/E19762-01/E22369-02/hotswap.html#50581538_pgfId-1098206
 

Steps to replace the x4170 M2 power supply:

    Remove defective power supply
    -------------------------------------------
    1. Identify which power supply (0 or 1) requires replacement.
        A lit Service Action Required LED on a power supply indicates that a failure was detected.

    2. Gain access to the rear of the server where the faulty power supply is located.

    3. Release the cable management arm (CMA) (FIGURE 3-9 in the X4170 service manual).

        The CMA is located at the rear of the server rack.

        a. Press and hold the CMA release tab.

        b. Rotate the cable management arm out of the way so that you can access the power supply.


   4. Disconnect the power cord from the faulty power supply.

   5. Grasp the power supply handle and press the release latch (FIGURE 3-10).

   6. Pull the power supply out of the chassis.

 
   Install Power Supply
   ------------------------
   1. Align the replacement power supply with the empty power supply chassis bay.

   2. Slide the power supply into the bay until it is fully seated.

   3. Reconnect the power cord to the power supply.

       Verify that the AC Present LED is lit.

       Note - When AC is applied, the power supply should turn on in less than 3 seconds, and indicate an OK status to the system in another 500ms.
       If one power supply is already   on    when AC is applied to a second power supply, the time may be reduced as the secondary side microcontroller will already be running.
       Finally, there will be a brief delay before the system reads that the power supply has indicated that it is on.

  4. Close the CMA, inserting the end of the CMA into the rear left rail bracket (FIGURE 3-9).

  5. Verify that the following LEDs are extinguished:

      On power supply: Service Action Required LED

      On the front of the chassis: Service Action Required and REAR PS LEDs

      On the rear of the chassis: Service Action Required LED
 

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