Reboot of Exalytics X5-4 Server after Release 2.0.0.0.0 Upgrade shows Errors: "qla2xxx [0000:a0.0]-d00d:7 firmware has been previously dumped...Reverting to slow read"

Asset ID:	1-72-2105497.1
Update Date:	2017-03-24
Keywords:

Solution Type Problem Resolution Sure

Solution 2105497.1 : Reboot of Exalytics X5-4 Server after Release 2.0.0.0.0 Upgrade shows Errors: "qla2xxx [0000:a0.0]-d00d:7 firmware has been previously dumped...Reverting to slow read"

Applies to:

Exalytics In-Memory Machine X5-4 - Version All Versions and later
x86_64

Symptoms

After following the instructions to apply <Patch 22546910> CREATE A PATCH WITH VIRTUAL IMAGE FOR X5-4 MACHINES, the following errors occur after rebooting the server:

qla2xxx [0000:a0.0]-d00d:7 firmware has been previously dumped (ffffc90018781000) -- ignoring request
qla2xxx [ 000:a0:0001]-00f5:7 unable to burst-read optrom segment (100/758fc400/80f94dc000)
qla2xxx [000:a0:00:0]-00f6:7 Reverting to slow read

Changes

Installed <Patch 22546910> on a new X5-4 OVM 3.3.3 server.

Cause

This behavior is caused by unpublished Bug 22341180 - Get qla2xxx error after applying OVM 3.3.3 and kernel-uek-3.8.13-98.5.2.el6uek. This problem occurs on OVM 3.3.3 servers and is also linked to internal, unpublished <Bug 20745556> ISSUE WITH LACP BOND MODE WITH 1 GB NIC WITH DOM0_MAX_VCPUS=20.

Solution

To resolve these errors, do the following:

Login to system as root user and make a backup copy of the /boot/grub/grub.conf file.
Then use vi to edit the file and and modify the setting for "dom0_max_vcpus". Set this to be 8.
Save changes to the grub.conf file and reboot the server.
Once the server is rebooted again, it will start up correctly.

References

<BUG:22341180> - GET QLA2XXX ERROR AFTER APPLYING OVM 3.3.3 AND KERNEL-UEK-3.8.13-98.5.2.EL6UEK
<BUG:20745556> - ISSUE WITH LACP BOND MODE WITH 1 GB NIC WITH DOM0_MAX_VCPUS=20

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