The Hardware And Firmware Does Not Match With The Profile reported for DiskControllerBatteryBackupUnitVersion

Asset ID:	1-72-2103094.1
Update Date:	2016-02-25
Keywords:

Solution Type Problem Resolution Sure

Solution 2103094.1 : The Hardware And Firmware Does Not Match With The Profile reported for DiskControllerBatteryBackupUnitVersion

Applies to:

Exadata X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

When executing "/opt/oracle.SupportTools/CheckHWnFWProfile" output displays:

: [WARNING] The hardware and firmware does not match with the profile. See details below
<Check_Result Server_Model="SUN_FIRE_X4270_M3">
<Check_Result_for_DiskController>
<DiskController>
<DiskControllerBatteryBackupUnitVersion> <<<<==== Checking Battery Backup.
<Required VALUE="iBBU08"/>
<Found VALUE=""/> <<<<==== Found Value reports NULL value
</DiskControllerBatteryBackupUnitVersion>
</DiskController>
</Check_Result_for_DiskController>
</Check_Result>

Changes

Exachk was run

Cause

The root cause of this being reported is Hardware issue with the Battery Backup Unit.

Solution

The resolution to to open an SR for replacement of the Battery Backup Unit Hardware (BBU).

Attachments

This solution has no attachment