| Asset ID: |
1-72-2095821.1 |
| Update Date: | 2017-05-19 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2095821.1
:
"SL500 - Tape Library Not Functioning, Will Not Initialize, Multiple Erroneous Door Opened Messages In Log
| Related Items |
- Sun StorageTek SL500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Service Personnel
Created from <SR 3-11971572586>
Applies to:
Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
RLC and RLM have been replaced.
Firmware at 1501.
Symptoms
SL500 tape library is not functioning. We are not able to login via SLConsole. There is no movement in the robot assembly.
Library will not initialize.
There appears to be a lot of door open warnings. This is occurring over hours and not just minutes.
2015-12-27T05:44:51.885, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-27T05:44:56.790, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "HW Rev label ABP138L4 differs from that reported in the scanner: 004"
2015-12-27T05:45:39.709, 0.0.0.0.0, 000, servo, , warn, 0000, 5037, "Asynchronous shutdown request for track"
2015-12-27T05:45:39.788, 0.0.0.0.0, 000, servo, , warn, 0000, 5037, "Asynchronous shutdown request for wrist"
2015-12-27T05:47:49.282, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2015-12-27T05:53:35.750, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "HW Rev label ABP138L4 differs from that reported in the scanner: 004"
2015-12-27T05:55:35.801, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2015-12-27T07:57:03.403, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-27T07:59:03.282, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2015-12-27T10:14:00.859, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-27T10:16:02.041, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2015-12-27T15:10:37.034, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-27T15:12:34.311, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2015-12-27T15:14:48.041, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-27T15:14:48.227, 0.0.0.0.0, 3202, ifm, , warn, 0000, 3305, "IFM drive event and the Library state is unknown."
2015-12-27T15:15:31.460, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-28T00:47:05.064, 0.0.0.0.0, 000, sys, , warn, 0000, 0000, "sys_reboot(): system reboot invoked. Calling reboot()..."
2015-12-28T00:55:05.237, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2015-12-28T09:37:13.022, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-28T09:39:08.291, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-28T09:41:08.567, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2015-12-28T09:47:20.205, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-28T09:48:19.496, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "HW Rev label ABP138L4 differs from that reported in the scanner: 004"
2015-12-29T01:29:05.063, 0.0.0.0.0, 000, sys, , warn, 0000, 0000, "sys_reboot(): system reboot invoked. Calling reboot()..."
2015-12-29T01:33:35.969, 0.0.0.1.0, 000, robot, , warn, 0000, 0000, "No HW Config CAP label for Base unit, assuming LTO module."
2015-12-29T08:25:51.141, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2015-12-29T08:26:23.771, 0.0.0.0.0, 000, servo, , warn, 0000, 5051, "Asynchronous event for reach: Door Opened"
2016-01-02T11:51:22.085, 0.0.0.0.0, 000, opel-server, , warn, 0000, 0000, "rb_Reboot::reboot(): Resetting drive [0,0,0,0]"
2016-01-02T11:51:22.154, 0.0.0.0.0, 000, opel-server, , warn, 0000, 0000, "rb_Reboot::reboot(): Calling sys_reboot()..."
2016-01-02T11:51:22.190, 0.0.0.0.0, 000, sys, , warn, 0000, 0000, "sys_reboot(): system reboot invoked. Calling reboot()..."
2016-01-02T11:53:46.965, 0.0.0.0.0, 000, Statistics, , warn, 0000, -0001, "/mnt/idcard/DriveMappingHistory.txt not found, now creating"
As the robot, RLC and RLM have been replaced my thought is there could be a problem with the door open switch that would prevent the init from completing.
Cause
Defective door switch.
Solution
Replaced the Door Switch & Face-plate with CAP & now problem has been solved.
Applies to:
Sun StorageTek SL500 Modular Library System
1-914CU
Attachments
This solution has no attachment
