| Asset ID: |
1-72-2081853.1 |
| Update Date: | 2017-05-22 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2081853.1
:
SL500 - Robot Inventory Fails With Error 228
| Related Items |
- Sun StorageTek SL500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
|
In this Document
Created from <SR 3-11742149861>
Applies to:
Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
When attempting to inventory the robot with Netbackup, the following error message is received immediately upon making the attempt:
Robot inventory failed: Requested slot does not exist in robot (228)
Cause
Customer upgraded their KMA appliances last week and it appears the problem was related to that.
Solution
Customer unregistered/re-registered the drives with the KMA and things appear to be working properly.
Attachments
This solution has no attachment
