Asset ID:	1-72-2075181.1
Update Date:	2015-11-17
Keywords:

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Solution Type  Problem Resolution Sure

Solution  2075181.1 :   5320C NAS Disk Still Offline After Replacement  

In this Document

Symptoms

Cause

Solution

References

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Created from <SR 3-11416979651>

Applies to:

Sun Storage 5210 NAS Appliance - Version All Versions to All Versions [Release All Releases]
Sun Storage 5320 NAS Appliance - Version All Versions to All Versions [Release All Releases]
Sun Storage 5320 NAS Cluster - Version All Versions to All Versions [Release All Releases]
Sun Storage 5310 NAS Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

In the raid pool, there is a drive that is still offline after replacement.

 

Cause

Drive replacement failure

 

Solution

Rebooting the JBOD can make even more drives offline - so try the 'revive' utility first.

 

If the CSM200/CSM100 drive does not then recover, the slot will need to be investigated for damage prior to a JBOD replacement.

 

A 'revive' of all failed drives should leave all the LUNs online and complete.

 

References

<NOTE:166650.1> - Working Effectively With Oracle Support - Best Practices
<NOTE:1006816.1> - Performing and understanding the fsck procedure on the SunStorageTek[TM] 5000 Series NAS arrays to recover from a filesystem crash
<NOTE:1005474.1> - Sun StorageTek[TM] 5000 Series NAS: How to Collect data for troubleshooting
<NOTE:1002481.1> - Sun StorageTek[TM] 5000 Series NAS: How to use the lsi_menu and commands to collect CSM100/CSM200 backend support data

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