VSM6 - VTV cannot be unloaded or dismounted. VTD is stuck in a BUSY state.

Asset ID:	1-72-2070991.1
Update Date:	2016-06-23
Keywords:

Solution Type Problem Resolution Sure

Solution 2070991.1 : VSM6 - VTV cannot be unloaded or dismounted. VTD is stuck in a BUSY state.

Applies to:

Sun StorageTek Enterprise Library Software (ELS) - Version 7.2 to 7.3 [Release 7.0]
StorageTek Virtual Storage Manager System 6 (VSM6) - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

VTV mounted on a VTD (VSM6) cannot be unloaded or dismounted.

Vary Offline /Offline Force command indicates that the VTD is OFFLINE BUSY, and the command times out.

IEF351I ASSIGN PROCESSING TIMED OUT FOR AUTOSWITCH DEVICE

The VSM6 Support CLI show commands indicates the VTV Mount Type is in "EXISTING" status

Cause

A known issue exists caused by Cancel or Selective Resets, which can leave a VTD stuck in a "busy" state.

Solution

This is fixed in VSM6 microcode 6.1.0.15.000 and higher code releases.

A workaround to clear the VTD and resolve the stuck VTV is to shut down the VSM6 with the killtikka command, and restart (reboot each node).

The workaround must be performed by a Support Engineer.

Note from the hardware related SR :
----------------------------------------------------------------------------------------------------------------------------------------------------------------
See Bug 22070279

References

<BUG:22070279> - AFTER A MOUNT OF THE VTV R1A926 ON THE VTD 0884 ===> VTD IN A FROZEN STATE

Attachments

This solution has no attachment