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| Oracle System Handbook - ISO 7.0 May 2018 Internal/Partner Edition | ||
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Solution Type Problem Resolution Sure Solution 2070764.1 : 300GB, 600GB, 900GB, and 1.2 TB Disk Firmware Upgrade to Address Unrecoverable Read Errors in SPARC Platforms.
In this Document
Applies to:Oracle SuperCluster M6-32 Hardware - Version All Versions and laterNetra SPARC T3-1B - Version All Versions and later Sun SPARC Enterprise M9000-32 Server - Version All Versions and later Netra SPARC T4-1 Server - Version All Versions and later Sun SPARC Enterprise T5240 Server - Version All Versions and later Sun SPARC Sun OS SymptomsUnrecoverable read errors that follow idle conditions with a burst of I/O activity may occur on certain disk drives. CauseThis error condition occurs on certain 300GB, 600GB, 900GB, 1.2TB model disk drives in a variety of Oracle products.
SolutionImplement the new disk firmware as it improves the reliability of the drives. <span class="sBugInternalContent"># iostat -En</span> <span class="sBugInternalContent">@ c0t5000CCA03C29CFB8d0 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0</span> <span class="sBugInternalContent">@ Vendor: HITACHI Product: H106030SDSUN300G Revision: A4C0 Serial No: 1</span><span class="sBugInternalContent">233NRZV0D</span> Explorer output will have a disks/diskinfo file that can be referenced for up to date information after a disk swap. Location Vendor Product Rev Serial # Dual Port
c0t0d0 HITACHI H106030SDSUN300G A4C0 1219NVL5NB primary c0t1d0 HITACHI H106030SDSUN300G A4C0 1214N4HS4B primary c1t0d0 HITACHI H109030SESUN300G A4C0 1522CJ1U6A primary c1t1d0 HITACHI H106030SDSUN300G A4C0 1516NUW6BB primary To find the firmware on a hardware raid volume using the sas2ircu utility: # sas2ircu 0 DISPLAY
LSI Corporation SAS2 IR Configuration Utility. Version 15.00.00.00 (2012.11.08) Copyright (c) 2009-2012 LSI Corporation. All rights reserved. Read configuration has been initiated for controller 0 ------------------------------------------------------------------------ Controller information ------------------------------------------------------------------------ ...... <assorted controller data here > ------------------------------------------------------------------------ IR Volume information ------------------------------------------------------------------------ ------------------------------------------------------------------------ Physical device information ------------------------------------------------------------------------ Initiator at ID #0 Device is a Hard disk Enclosure # : 1 Slot # : 1 SAS Address : 5000cca-0-1622-aa65 State : Ready (RDY) Size (in MB)/(in sectors) : 286102/585937499 Manufacturer : HITACHI Model Number : H109030SESUN300G Firmware Revision : A31A <----------------------- Serial No : 1234CM20AF GUID : 5000cca01622aa64 Protocol : SAS Drive Type : SAS_HDD ------------------------------------------------------------------------ To find the firmware on a hardware raid volume using the raidctl utility: # raidctl -l -g 0.0.0 1
Disk Vendor Product Firmware Capacity Status HSP ----------------------------------------------------------------------------- 0.0.0 HITACHI H106030SDSUN300G A4C0 300G GOOD N/A # raidctl -l -g 0.1.0 1 Disk Vendor Product Firmware Capacity Status HSP ----------------------------------------------------------------------------- 0.1.0 HITACHI H106030SDSUN300G A4C0 300G GOOD N/A A firmware update is required to mitigate the effect of the long idle time of the drive. The firmware is programmed to initiate periodic random seeks in the background. A maintenance window should be planned as disk firmware upgrades require the system be idle. Refer to the individual patch README's for the firmware install procedures. To obtain the A4C0 firmware please see patch 149675-06. Note - Disks in a HW RAID volume must use the firmware in the related Attachments section with the HMP's fwupdate command & not the patch.
The fwupdate requires unencrypted firmware and the patches contain encrypted firmware.
References<BUG:21093316> - HITACHI / HGST DRIVES HAVE AN OIL MIGRATION ISSUE THAT IS MITIGATED BY FIRMWAREAttachments This solution has no attachment |
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