Oracle ZFS Storage Appliance: Authentication failure while logging in to RESTful API

Asset ID:	1-72-2069018.1
Update Date:	2015-10-22
Keywords:

Solution Type Problem Resolution Sure

Solution 2069018.1 : Oracle ZFS Storage Appliance: Authentication failure while logging in to RESTful API

Applies to:

Sun ZFS Storage 7420 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-2 - Version All Versions to All Versions [Release All Releases]
Oracle ZFS Storage ZS3-BA - Version All Versions to All Versions [Release All Releases]
7000 Appliance OS (Fishworks)

Symptoms

Unable to access / configure REST in ZFS Appliance.

Customer will see a message like: {"fault": {"message": "unauthorized", "code": 401, "name": "ERR_UNAUTHORIZED"}}

Auth_Failure

Changes

No change. This is usually detected when the customer is attempting to initially configure REST.

Cause

BUI Session annotation.

Since REST does not have the capability to log session annotations, the login fails, as annotation is required.

Solution

Deactivate session annotation:

Deactivate the session annotation for the user under: Configuration-> Users
Select the user, and deselect "Require session annotation"
Apply

Annotation_Selection
Once this is applied, the REST access should function as expected.

References

<NOTE:1536052.1> - Oracle REST Data Services (ORDS) / APEX Listener General FAQ
<NOTE:166650.1> - Working Effectively With Oracle Support - Best Practices

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