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Asset ID: 1-72-2061653.1
Update Date:2017-06-29
Keywords:

Solution Type  Problem Resolution Sure

Solution  2061653.1 :   Eagle STP UIO Alarms Aren't Transferring To NETBOSS  


Related Items
  • Oracle Communications EAGLE (Software)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec EMS
  •  




In this Document
Symptoms
Cause
Solution


Created from <SR 3-11377589731>

Applies to:

Oracle Communications EAGLE (Software) - Version EMS 43.x and later
Information in this document applies to any platform.

Symptoms

Eagle STP UIO alarms are not being transferred to NETBOSS.

Cause

COMMAND Processes stopped at the probuilder.
Detected that TRM=21 was configured to all parameters as NO.
 

Solution

COMMAND Process at probuilder not running and also TRM wrong configuration at Eagle.

 

Check the to make sure the following are occurring:

   1. In the probuilder verify STP EMSALM,CMD and General terminal is green.

   2. Make sure 3 terminal is reserved for EMS (ALM, CMD, General) to connect to STP UIO.

   3. In the CMI try to manually connect to STP and check the status.

   4. Restart the command, general, alarm port of STP UIO in EMS Probuilder.

Resolution: probuilder processes restarted and changing the TRM configuration

all alarms was appearing instantaneously


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