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Asset ID: 1-72-2059491.1
Update Date:2018-01-04
Keywords:

Solution Type  Problem Resolution Sure

Solution  2059491.1 :   3820 HA Pair Keep Switching  


Related Items
  • Acme Packet 3820
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider
  •  




In this Document
Symptoms
Cause
Solution


Created from <SR 3-11397039451>

Applies to:

Acme Packet 3820 - Version S-Cz7.2.5 to S-Cz7.2.5 [Release S-Cz7.0]
Information in this document applies to any platform.

Symptoms

3820 HA pair keeps switching to 2nd SBC . Both are 100% healthy but when we make SBC#1 primary...after awhile it swaps back to SBC#2. This causes the MS UM system to start having issues. Both SBC's are the same and show 100% healthy.

Cause

one of SBC don't apply stage3 bootloader
 
<<< show version boot

Bootloader Info
---------------
Stage 1: Nov 1 2013 11:09:15
Stage 2: Nov 1 2013 11:09:15
Stage 3 info not available
 

Solution

update stage3 bootloader
 


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