L1400 - Cell License Replacement/Upgrade Problem

Asset ID:	1-72-2055123.1
Update Date:	2018-03-02
Keywords:

Solution Type Problem Resolution Sure

Solution 2055123.1 : L1400 - Cell License Replacement/Upgrade Problem

Related Items


Sun StorageTek L1400 Tape Library

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library

If the  IFCM is replaced -  the default cell count available to customer is 200 -
  if the customer had purchased higher cell count 300 - 1400 ....
   a special license key must be uploaded to the replaced IFCM.

In this Document

Symptoms

Changes

Cause

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Service Personnel
Created from <SR 3-11248646675>

Applies to:

Sun StorageTek L1400 Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

If the IFCM is replaced - the default cell count available to customer is 200.

Changes

It was expected that the customer or site service personal would save the upgrade keys in a safe place to be reused if the IFCM unit was broken or disabled.

Note - the IFCM feature can be the original single card in the L1400 library or the replacement units SN3300 or SN3400 routers.

Cause

If the customer had purchased higher cell count 300 - 1400.
A special license key must be uploaded to the replaced IFCM.

Solution

At this time, replacement L1400 License Keys are not available to be given to customers.

It was expected that the customer or site service personal would save the upgrade keys in a safe place to be reused if the IFCM unit was broken or disabled.

If you have a L1400 and need licensing above 200 cells -

1. Open a SR in MOS.

2. Have the L1 MOS agent contact Level 2 Hardware Support in Broomfield.

- Broomfield GSS (Level 2 Support) has a workaround to get the needed License's.

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