SuperCluster: EM 12c OpsCenter Zone Creation Fails With Java Null Pointer Exception When Link Aggregations Are Used

Asset ID:	1-72-2049233.1
Update Date:	2018-05-11
Keywords:

Solution Type Problem Resolution Sure

Solution 2049233.1 : SuperCluster: EM 12c OpsCenter Zone Creation Fails With Java Null Pointer Exception When Link Aggregations Are Used

Applies to:

SPARC SuperCluster T4-4 Full Rack - Version All Versions and later
Enterprise Manager Ops Center - Version 12cR2 (12.2) to 12cR3 (12.3) [Release 12.0]
Oracle SuperCluster M6-32 Hardware - Version All Versions and later
SPARC SuperCluster T4-4 Half Rack - Version All Versions and later
Oracle SuperCluster T5-8 Full Rack - Version All Versions and later
Information in this document applies to any platform.
Zone Creation wizard is crashing when link aggregations are configured on the Oracle SuperCluster.

Symptoms

Ops Center is throwing a java error when attempting to create application zones on the SuperCluster logical domains:

Cannot prepare zone tasks: java.io.IOException: java.lang.NullPointerException.

Contact My Oracle Support if the problem persists. (10445)

The deployment plan could not be executed because the provider ZoneDeploymentProvider for step Create Solaris Zones found an error:

Cannot prepare zone tasks: java.io.IOException: java.lang.NullPointerException.

Contact My Oracle Support if the problem persists. (10445)

Changes

None

Cause

This is Bug 21218611 - Zone creation fails with Java Null pointer exception caused by the use of link aggregation configured in the zones.

This bug is still being worked in Development.

Solution

Please note that these steps are to be done on the system where the Enterprise Controlled and Proxy Controller are running not in the SuperCluster. This also has to be done on any systems running remote proxies.

There is a patch available which is compatible with Ops Center 12.2.2 with JIDR-1. Contact Oracle Support for this patch.

If you need a patch for a different version of Ops Center or JIDR, also contact Oracle Support.

Once the patch is installed, restart the Enterprise Controller and the co-located proxy controller.

You may need to install the patch on remote proxies if the remote proxies do not appear to be online in Ops Center.

With the patch installed, you should be able to delete the network configuration in the zone creation dialogues.

References

<NOTE:1313807.1> - Oracle Enterprise Manager Ops Center Doctor (OCDoctor) Utility - The Administrator's Companion
<NOTE:1507780.2> - Information Center: Overview of Enterprise Manager Ops Center
<NOTE:1470158.1> - How to: Enable debug logging and gather precise log file data in Ops Center
<NOTE:1467704.1> - Oracle Enterprise Manager Ops Center Master Index
<NOTE:1367098.1> - Oracle VM Server for SPARC (LDoms) Document Index
<NOTE:1433865.1> - Ops Center Brownfield LDOM Guests line up under their Control Domain after Discovery but not so once Managed.
<NOTE:1523097.1> - Ops Center 12c: Many ssh Sessions are getting created on solaris Control Domain
<BUG:21218611> - ZONE CREATION FAILS WITH JAVA NULL POINTER EXCEPTION
<NOTE:2015810.1> - HOW TO - Deploy Local Configuration File From Ops Center To Solaris 11 servers

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