Oracle Hardware Management Pack Polling Triggers QLogic qlcnic Driver "started. qlcnic version" Events on CNA Cards

Asset ID:	1-72-2045548.1
Update Date:	2018-03-07
Keywords:

Solution Type Problem Resolution Sure

Solution 2045548.1 : Oracle Hardware Management Pack Polling Triggers QLogic qlcnic Driver "started. qlcnic version" Events on CNA Cards - 10Gbps FCoE Host Adapter

Applies to:

Qlogic FC HBA - Version All Versions and later
Solaris Operating System - Version 11 11/11 and later
SPARC T5-8 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

With no apparent reason, on a Solaris 11.2 server driver qlcnic reports the following messages:

May 21 17:28:38 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(0) started. qlcnic version 140515-v2.1.0
May 21 17:28:39 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(1) started. qlcnic version 140515-v2.1.0
May 21 17:31:36 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(0) started. qlcnic version 140515-v2.1.0
May 21 17:31:37 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(1) started. qlcnic version 140515-v2.1.0
May 21 17:31:43 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(0) started. qlcnic version 140515-v2.1.0
May 21 17:31:44 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(1) started. qlcnic version 140515-v2.1.0
May 21 17:34:30 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(0) started. qlcnic version 140515-v2.1.0
May 21 17:34:30 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(1) started. qlcnic version 140515-v2.1.0
May 21 17:34:37 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(0) started. qlcnic version 140515-v2.1.0
May 21 17:34:37 server01 qlcnic: [ID 617002 kern.info] NOTICE: qlcnic(1) started. qlcnic version 140515-v2.1.0

This is related to an Oracle 16GB FC HBA ""Dual 16Gigabit/Sec Fibre Channel / 10Gbps FCoE Host Adapter, QLogic" PN 7023303
connected on PCIE1 and configured as a 10Gbps FCoE Host Adapter

bash-4.1$ grep qlcnic /etc/path_to_inst
"/pci@300/pci@1/pci@0/pci@6/SUNW,qle@0" 0 "qlcnic"
"/pci@300/pci@1/pci@0/pci@6/SUNW,qle@0,1" 1 "qlcnic"

bash-4.1$ more prtdiag-v.out
System Configuration: Oracle Corporation sun4v SPARC T5-8
Memory size: 65536 Megabytes

======================================== IO Devices =======================================
Slot +            Bus   Name +                            Model      Max Speed Cur Speed
Status            Type Path                                         /Width     /Width
-------------------------------------------------------------------------------------------

/SYS/RCSA/PCIE1   PCIE SUNW,qle-pciex1077,8030           7023303    8.0GT/x8   8.0GT/x4
                        /pci@300/pci@1/pci@0/pci@6/SUNW,qle@0
/SYS/RCSA/PCIE1   PCIE SUNW,qle-pciex1077,8030           7023303    8.0GT/x8   8.0GT/x4
                        /pci@300/pci@1/pci@0/pci@6/SUNW,qle@0,1
/SYS/RCSA/PCIE1   PCIE SUNW,qlc-pciex1077,8031           QLE8362    8.0GT/x8   8.0GT/x4
                        /pci@300/pci@1/pci@0/pci@6/SUNW,qlc@0,2
/SYS/RCSA/PCIE1   PCIE SUNW,qlc-pciex1077,8031           QLE8362    8.0GT/x8   8.0GT/x4
                        /pci@300/pci@1/pci@0/pci@6/SUNW,qlc@0,3

c27 qlc20 2100000e1exxxxx0 7101674 (QLE8362) 4.02 NOT CONNECTED /pci@300/pci@1/pci@0/pci@6/SUNW,qlc@0,2
c28 qlc21 2100000e1exxxxx1 7101674 (QLE8362) 4.02 NOT CONNECTED /pci@300/pci@1/pci@0/pci@6/SUNW,qlc@0,3

Here we can see the supported speed is 10GB, but nothing is configured or connected yet:

HBA Port WWN: 2100000e1exxxxx0
        Port Mode: Initiator
        Port ID: 0
        OS Device Name: /dev/cfg/c27
        Manufacturer: QLogic Corp.
        Model: 7023303
        Firmware Version: 7.05.00
        FCode/BIOS Version: BIOS: 3.19; fcode: 4.02; EFI: 5.36;
        Serial Number: 463916T+1443219469
        Driver Name: qlc
        Driver Version: 141204-5.03
        Type: unknown
        State: offline <<--
        Supported Speeds: 10Gb
        Current Speed: not established
        Node WWN: 2000000e1exxxxx0
        Link Error Statistics:
                Link Failure Count: 0
                Loss of Sync Count: 0
                Loss of Signal Count: 0
                Primitive Seq Protocol Error Count: 0
                Invalid Tx Word Count: 0
                Invalid CRC Count: 0
        Max NPIV Ports: 254
        NPIV port list:
HBA Port WWN: 2100000e1exxxxx1
        Port Mode: Initiator
        Port ID: 0
        OS Device Name: /dev/cfg/c28
        Manufacturer: QLogic Corp.
        Model: 7023303
        Firmware Version: 7.05.00
        FCode/BIOS Version: BIOS: 3.19; fcode: 4.02; EFI: 5.36;
        Serial Number: 463916T+1443219469
        Driver Name: qlc
        Driver Version: 141204-5.03
        Type: unknown
        State: offline <<---
        Supported Speeds: 10Gb
        Current Speed: not established
        Node WWN: 2000000e1exxxxx1
        Link Error Statistics:
                Link Failure Count: 0
                Loss of Sync Count: 0
                Loss of Signal Count: 0
                Primitive Seq Protocol Error Count: 0
                Invalid Tx Word Count: 0
                Invalid CRC Count: 0
        Max NPIV Ports: 254
        NPIV port list:

Cause

Oracle Hardware Management Pack Libraries (HMP) is initiating the problem ,
HMP calls dladm show-linkprop command and this triggers the problem :

In the Solaris OS the svc:/system/sp/management:default service is working.
This service start the daemon /usr/lib/ssm/hwmgmtd
This daemon periodically launches various commands to collect and analyze the state of the system.
One of the commands is /usr/sbin/dladm show-linkprop -o link value -p mac-address, which triggers these messages.

This is explained on this bug:
Bug 21180070 - dladm show-linkprop triggers qlcnic(0) started. qlcnic version 140515-v2.1.0
--> Closed as duplicate of Bug (RFE) 20784731 : dladm show-linkprop seems to initialize the qlcnic driver

Solution

This message means the NIC Instance (qlcnic) is being started , this happens when the device is opened by an application.
This operation does not interrupt the FCoE I/O, since the FCoE and NIC firmware are separate.
On this scenario this is just an annoying message , do not care about it.

Engineering is evaluating to make changes in qlcnic driver to not print such messages on interface start,
this is considered a Request For Enhancement on Bug (RFE) 20784731

In order to avoid this messages, until a final solution is provided, these are possible workarounds:

1) Disable HMP service svc:/system/sp/management:default :
# svcadm disable svc:/system/sp/management:default

2) Plumb all NIC interfaces (ie using ipadm create-ip) , that way the qlcnic instances will
always be in started state and the start operation will not be done every time an application opens the interfaces.

References

<BUG:20784731> - DLADM SHOW-LINKPROP SEEMS TO INITIALIZE THE QLCNIC DRIVER
<BUG:21180070> - DLADM SHOW-LINKPROP TRIGGERS QLCNIC STARTED. QLCNIC VERSION 140515-V2.1.0
<NOTE:1955822.1> - Solaris 11.2 FC HBA - Update Firmware, FCode/BIOS(ie. Boot Code)
<NOTE:2000257.1> - Oracle Hardware Management Pack Polling Triggers QLogic qlc Driver Link OFFLINE / ONLINE Events

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