Exachk Fails To Connect Or Hangs When Connecting to Exalogic Nodes During Execution

Asset ID:	1-72-2035285.1
Update Date:	2015-07-28
Keywords:

Solution Type Problem Resolution Sure

Solution 2035285.1 : Exachk Fails To Connect Or Hangs When Connecting to Exalogic Nodes During Execution

Applies to:

Exalogic Elastic Cloud X3-2 Hardware - Version X3 and later
Linux x86-64
Oracle Solaris on x86-64 (64-bit)

Symptoms

In Exalogic racks (both Physical and Virtual) when executing Exachk issue of Exachk hanging and not completing or failing to connect to particular/few Exalogic nodes is observed.

Following are the error messages observed when executing the Exachk at the time of the issue.

Exachk Error Message

Cause

This issue happens due to DNS problems

Solution

The cause for this issue is DNS. Please check if the DNS servers are responding and fix the DNS issues if any.

References

<NOTE:1449226.1> - Exachk Health-Check Tool for Exalogic
<NOTE:1478378.1> - Exalogic Exachk Health-Check Tool Known Issues

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