Oracle ZFS Storage Appliance: AKD dumping core (ABORT: "../common/nas_usage.c", line 735: assertion failed: nvlist_lookup_string(props, "com.sun.ak:type", &dstype) == 0)

Asset ID:	1-72-2030069.1
Update Date:	2018-05-30
Keywords:

Solution Type Problem Resolution Sure

Solution 2030069.1 : Oracle ZFS Storage Appliance: AKD dumping core (ABORT: "../common/nas_usage.c", line 735: assertion failed: nvlist_lookup_string(props, "com.sun.ak:type", &dstype) == 0)

Applies to:

Oracle ZFS Storage ZS4-4 - Version All Versions and later
Sun ZFS Storage 7320 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Sun ZFS Storage 7120 - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

The appliance BUI appears to have hung.

The customer is also running a script which collects data from the appliance - they had the following errors:

From: xxxxxxxx
Sent: 05 June 2015 09:06
To: xxxxxxxx
Subject: Cron xxxxxxxxxx

aksh: uncaught internal exception: { stack:
'akshExit(255)@:0\n()@akInterpreter.js:2036\n@/usr/lib/ak/js/shell/akLocore.js:630\n', lineNumber:
2036, fileName: 'akInterpreter.js', message: 'couldn\'t make door call: Bad file number' }
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?
aksh: fatal error: could not connect to akd; is it both enabled and running?

The customer is running Appliance Software Release 2013.1.4.0

Cause

From the AKD corefile, the stack trace appears to match Bug 20852911 (akd panic ""assertion failed: nvlist_lookup_string"" when running workflow)

Bug comment is:

> "Customer is running the attached ""Apply Default User Quotas to Shares"" workflow every 15 minutes.
> Periodically the workflow appears to cause akd to panic and a core to be taken"

Solution

Upgrade to Appliance Firmware Release 2013.1.4.6 (or later).

***Checked for relevance on 30-MAY-2018***

References

<BUG:20852911> - BACKPORT 21309980 TO AK-2013-REL - AKD PANIC "ASSERTION FAILED: NVLIST_LOOKUP_ST

Attachments

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