VLE - VSM6 J4410 Disk drives fault LED light remains on after disk replacement

Asset ID:	1-72-2025438.1
Update Date:	2018-03-29
Keywords:

Solution Type Problem Resolution Sure

Solution 2025438.1 : VLE - VSM6 J4410 Disk drives fault LED light remains on after disk replacement

Applies to:

Sun Virtual Library Extension (VLE) - Version 1.4 to 1.5 [Release 1.0]
StorageTek Virtual Storage Manager System 6 (VSM6) - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

J4410 Disk drive LED Fault light stays on after drive replacement

All fma faults cleared and acquited with fmadm

New disk drive show's ONLINE in the zfs pool or shows as AVAIL as a spare drive

WARNING: Error log directory size has exceeded threshold, please resolve issues and run vle_CleanFMALogs to clear error logs

Changes

Drive Failure and replacement

Cause

ILOM and FMA logs need to be cleared

Solution

For all VLE 1.4.X versions of VLE code:

1.) root privilege

$ sudo bash

2.) cd to utilities directory

   For VLE 1.4.0 code: # cd /export/home/vleadmin/Downloads/VLE1.4.0-x64
   For VLE 1.4.1 code: # cd /export/home/vleadmin/Downloads/VLE1.4.1-x64
   For VLE 1.4.2 code: # cd /export/home/vleadmin/Downloads/VLE1.4.2-x64
   For VLE 1.5.0 code see below.

3.) Run ss_delete_fma_logs script

# ./ss_delete_fma_logs

4. Run rediscover devices script

# ./rediscover_devices

5.) recheck fault LEDs

For VLE 1.5.0 code:

1.) root privilege

$ sudo bash

2.) Run vle_CleanFMALogs script

# ./var/opt/StatusService/scripts/vle_CleanFMALogs

3.) recheck fault LEDs

For VSM6:

1.) Run vsm_CleanFMALogs script

sudo /opt/vsm/bin/vsm_CleanFMALogs

2.) recheck fault LEDs

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