T10000C/D - 36BA Permanent Write Errors

Asset ID:	1-72-1999721.1
Update Date:	2017-05-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1999721.1 : T10000C/D - 36BA Permanent Write Errors

Applies to:

StorageTek T10000C Tape Drive - Version All Versions to All Versions [Release All Releases]
StorageTek T10000D Tape Drive - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

36BA perm write errors are typically caused by tapes with wound in slitter debris.

Cause

T10000C/D - This issue is most likely media related. There was a problem where slitter debris was getting into the tape pack at the tape vender which can cause this problem. Any failed 36BA tape will be replaced by the media vender as they are found.

Solution

Have the customer copy their data off any tapes having this issue and have them follow the process to get a replacement tape. The media vender is well aware of the problem.

Attachments

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