Oracle Communications EAGLE (Hardware)
 

PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec EMS
 

In this Document

Symptoms

Cause

Solution

Created from <SR 3-10364463391>

Applies to:

Symptoms

Device timestamp and STP timestamp are different by 1 hour After Upgrade to Release 46.0.1
This is not an acceptable situation as the E5MS should show the correct time of the alarm appearance.

Cause

The cause for this issue is because the customer needs to update the java timezone on every client that connects to the E5MS.
The Moscow timezone had a recent change in standard time which is incorporated in the recent tzupdater tool update.
Once the tzupdate is done; correct time is seen.

Solution

To fix the problems on the customer clients, the customer must download the tzupdater.jar from the server or from the Oracle download page

(http://www.oracle.com/technetwork/java/javase/downloads/tzupdater-download-513681.html)
This update must be performed on every client that will connect to the e5-ms server that does not have the proper timezone package installed.

Once the file is downloaded and extracted to a .jar file (if the file was downloaded from the Oracle download page it will be inside a zip file), the tzupdater needs to be called to update the timezone.

To do this perform the following steps:
1) cd to the java jre's bin directory on the client machine
2) copy the tzupdater.jar file to an easy to type location (in this example c:\)
3) launch the tzupdater.jar to update the version (".\java.exe c:\tzupdater.jar -u -v")
an output similar to the following will be displayed:

C:\Program Files (x86)\Java\jre1.8.0_25\bin>.\java.exe -jar c:\tzupdater.jar -u -v
java.home: C:\Program Files (x86)\Java\jre1.8.0_25
java.vendor: Oracle Corporation
java.version: 1.8.0_25
JRE tzdata version: tzdata2014c
tzupdater tool would update with tzdata version: tzdata2015a
Renaming C:\Program Files (x86)\Java\jre1.8.0_25\lib\tzdb.dat to C:\Program Files (x86)\Java\jre1.8.0_25\lib\tzdb.dat.tzdata2014c
Extracting files... Creating: C:\Program Files (x86)\Java\jre1.8.0_25\lib\tz.tmp\: /data/tzdb.dat
Need to make dir C:\Program Files (x86)\Java\jre1.8.0_25\lib\tz.tmp\data
done.
Renaming C:\Program Files (x86)\Java\jre1.8.0_25\lib\tz.tmp\data\tzdb.dat to C:\Program Files (x86)\Java\jre1.8.0_25\lib\tzdb.dat
JRE updated to version : tzdata2015a

4) verify that the update was successful (".\java.exe -jar c:\tzupdater.jar -V")
an output similar to the following will be displayed:
C:\Program Files (x86)\Java\jre1.8.0_25\bin>.\java.exe -jar c:\tzupdater.jar -V
tzupdater version 2.0.0-b03
JRE tzdata version: tzdata2015a
tzupdater tool would update with tzdata version: tzdata2015a

5) relaunch the E5-MS client and verify that the date and time are correctly displayed.

This solution has no attachment