Engineered Systems May Show: ERROR: Wrong fan 0 status : nr

Asset ID:	1-72-1988202.1
Update Date:	2017-01-18
Keywords:

Solution Type Problem Resolution Sure

Solution 1988202.1 : Engineered Systems May Show: ERROR: Wrong fan 0 status : nr

Related Items


Exadata X3-2 Hardware
 Exadata X4-2 Hardware
 Big Data Appliance X3-2 Hardware
 Big Data Appliance X4-2 Hardware
 Exadata X5-2 Hardware
 Big Data Appliance X5-2 Hardware
 Exadata X3-8 Hardware
 Big Data Appliance Hardware
 Exadata Database Machine X2-2 Hardware

Related Categories


PLA-Support>Eng Systems>BDA>Big Data Appliance>DB: BDA_EST

In this Document

Symptoms

Cause

Solution

Created from <SR 3-10282883011>

Applies to:

Big Data Appliance X4-2 Hardware - Version All Versions and later
Exadata X3-2 Hardware - Version All Versions and later
Exadata X5-2 Hardware - Version All Versions and later
Exadata X3-8 Hardware - Version All Versions and later
Exadata X4-2 Hardware - Version All Versions and later
Linux x86-64

Symptoms

Running bdacheckcluster shows a fan hardware failure on one of the nodes of Oracle Big Data Appliance (BDA).

Running bdacheckhw on the BDA shows:

ERROR: Wrong fan 0 status : nr
INFO: Expected fan 0 status : ok

Note: This may also occur on other Engineered Systems as well such as Exadata.

Logging into the ILOM CLI and trying to clear the fault only clears it for a few seconds:

1. View the fault:

-> show faulty

2. Clear the fault:

-> set /SYS/MB/FM0 clear_fault_action=true

Cause

This is caused by a faulty fan part.

Solution

The fan must be replaced. Open a service request to have the fan replaced by a field engineer.

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